Decision search
Your search has 51241 results
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London Borough of Hackney (24 014 932)
Statement Closed after initial enquiries Other 17-Jan-2025
Summary: We will not investigate Miss X’s late complaint about the Council’s refusal to consider her complaints relating to concerns about her children. This is because some of the action complained of is about the conduct of court proceedings, which could reasonably have been raised in court. We also will not consider the Council’s complaint handling where we are not investigating the substantive matter.
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West Northamptonshire Council (24 015 235)
Statement Closed after initial enquiries Adoption 17-Jan-2025
Summary: We will not investigate this late complaint about the way the Council has dealt with Miss X’s niece since she was placed in care. We could not add to the Council’s response and the law prevents us from investigating anything that has happened in court.
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Westmorland and Furness Council (24 015 272)
Statement Closed after initial enquiries Highway repair and maintenance 17-Jan-2025
Summary: We will not investigate this complaint about highway repairs because any injustice is not significant enough to justify our involvement.
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Statement Closed after initial enquiries Public transport 17-Jan-2025
Summary: We will not investigate this complaint about the Council’s decision to remove a bus service. There is not enough evidence of fault, and we cannot achieve the outcome Mrs X is seeking.
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Basingstoke & Deane Borough Council (24 017 048)
Statement Closed after initial enquiries Cemeteries and crematoria 16-Jan-2025
Summary: We will not investigate Mr X’s complaint about the Council’s refusal to accept liability for damage to his relative’s grave. This is because it is reasonable for Mr X to take the matter to court.
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London Borough of Newham (24 017 098)
Statement Closed after initial enquiries Enforcement 16-Jan-2025
Summary: We will not investigate this complaint about how the Council dealt with a planning application and a possible breach of planning control. This is because part of the complaint is late. It is unlikely we would find fault in relation to the remaining issues complained about.
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Castle Point Borough Council (24 017 220)
Statement Closed after initial enquiries Enforcement 16-Jan-2025
Summary: We will not investigate this complaint about how the Council dealt with a possible breach of planning control. This is because we are unlikely to find fault. It is also unlikely an investigation would add to the Council’s response.
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Newcastle upon Tyne City Council (24 015 892)
Statement Closed after initial enquiries Traffic management 16-Jan-2025
Summary: We will not investigate this complaint about the Council’s decision not to award a grant under the Clear Air Zone scheme. This is because there is insufficient evidence of fault by the Council.
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Worthing Borough Council (24 016 067)
Statement Closed after initial enquiries Councillor conduct and standards 16-Jan-2025
Summary: We will not investigate this complaint about how the Council dealt with a complaint about the conduct of a councillor. This is because we are unlikely to find fault.
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Wiltshire Council (24 016 296)
Statement Closed after initial enquiries Child protection 16-Jan-2025
Summary: We cannot investigate Mrs X’s complaint about a social worker’s evidence to the court during court proceedings because it lies outside our jurisdiction. The law says we cannot investigate complaints about matters that have been considered in court proceedings. We have no discretion to do so.