Decision search
Your search has 59869 results
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Bury Metropolitan Borough Council (25 022 703)
Statement Closed after initial enquiries Child protection 07-Jul-2026
Summary: We will not investigate Mr X’s complaint about the Council’s investigation of his statutory complaint. The Council have agreed to provide a remedy for the delay identified. There is not enough evidence of fault in the Council’s investigation to warrant our involvement, and we could not add to the Council’s investigation.
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Norfolk County Council (25 023 582)
Statement Closed after initial enquiries Charging 07-Jul-2026
Summary: We will not investigate Mrs Y’s complaint, made on behalf of Mrs X, about the Council’s decision to treat financial gifts from Mrs X’s accounts to family members as a deprivation of assets and notional capital for care fees purposes. There is not enough evidence of Council fault to justify us investigating.
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Leeds City Council (25 023 645)
Statement Closed after initial enquiries Other 07-Jul-2026
Summary: We will not investigate Mrs X’s complaint about parking enforcement. This is because there is not enough evidence of fault to justify investigating.
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London Borough of Hackney (25 023 741)
Statement Closed after initial enquiries Homelessness 07-Jul-2026
Summary: We will not investigate Ms X’s complaint about the Council’s handling of her homelessness case. Parts of the complaint are late and there are no good reasons to investigate them now. For the parts that are not late, we could not achieve a worthwhile outcome or there is not enough evidence of fault to justify an investigation.
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Cheshire East Council (25 023 836)
Statement Closed after initial enquiries Refuse and recycling 07-Jul-2026
Summary: We will not investigate this complaint about the Council refusing to pay for a replacement refuse bin. The level of injustice caused to the complainant by the alleged fault is not significant enough to warrant our continued involvement in the matter.
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Newcastle upon Tyne City Council (25 023 904)
Statement Closed after initial enquiries Other 07-Jul-2026
Summary: We will not investigate this complaint about the Council’s action regarding Mrs X’s child’s school attendance. This is because further investigation would not lead to a different outcome or achieve anything more for Mrs X.
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London Borough of Barnet (25 023 940)
Statement Closed after initial enquiries Planning applications 07-Jul-2026
Summary: We will not investigate Mr X’s complaint about the Council’s failure to take further enforcement action against building work at his neighbour’s property. Part of the complaint is late, and we have seen no good reasons why Mr X could not have complained to us much sooner. For the part that is not late, we cannot achieve the outcome Mr X is seeking.
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Liverpool City Council (25 022 971)
Statement Closed after initial enquiries Other 07-Jul-2026
Summary: We will not investigate Mr X’s complaint about the Council’s electric vehicle charging policy. This is because there is no significant injustice and it is unlikely the Ombudsman would find fault.
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Shropshire Council (26 010 006)
Statement Closed after initial enquiries Council tax 07-Jul-2026
Summary: We will not investigate this complaint about Council Tax liability, or the authenticity of a liability order. Miss X can appeal to the Valuation Tribunal about liability and would need to challenge the order in court. Also, we will not investigate Miss X’s complaint about the Council’s communication with her because there is not enough evidence of fault to justify an investigation.
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Bolton Metropolitan Borough Council (26 010 121)
Statement Closed after initial enquiries Private housing 07-Jul-2026
Summary: We will not investigate this complaint about the Council’s actions when placing local land charges on Ms X’s property. The matter relates to notices served to Ms X as a private landlord. It was reasonable to expect Ms X to appeal to court about the notices.