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  • Thanet District Council (25 024 568)

    Statement Closed after initial enquiries Health and safety 07-Jul-2026

    Summary: We will not investigate this complaint about a data request. The Information Commissioners Office is better placed to consider this complaint.

  • London Borough of Merton (25 024 926)

    Statement Closed after initial enquiries Council tax 07-Jul-2026

    Summary: We will not investigate this complaint about count tax recovery and enforcement fees. Part of the complaint is late; we are unlikely to find fault with the Council and an investigation now would not lead to a significantly different outcome.

  • Chelmsford City Council (25 024 939)

    Statement Closed after initial enquiries Traffic management 07-Jul-2026

    Summary: We will not investigate Mrs X’s complaint about vehicles obstructing her dropped kerb. This is because there is insufficient evidence of fault by the Council to justify investigating and investigation by the Ombudsman would not lead to a more meaningful outcome.

  • Blackburn with Darwen Council (25 025 128)

    Statement Closed after initial enquiries Transport 07-Jul-2026

    Summary: We will not investigate this complaint about the Council’s handling of Mr X's Blue Badge application because there is not enough evidence of fault. We will not investigate Mr X's concerns about Freedom of Information requests because these are matters the Information Commissioner's Office is better placed to consider.

  • London Borough of Newham (26 008 759)

    Statement Closed after initial enquiries Managing council tenancies 07-Jul-2026

    Summary: We cannot investigate Miss B’s complaint about the Council’s management of the block and estate where she lives. This is because we cannot investigate complaints about the management of housing let on a long lease by a Council or the management of Council-owned housing estates.

  • Dale Care Ltd (25 028 401)

    Statement Closed after initial enquiries Domiciliary care 07-Jul-2026

    Summary: We will not investigate Mr X’s complaint about how the Care Provider managed his direct debit payment for his care fees. This is because there is insufficient evidence of fault by the Care Provider and the injustice is not significant enough to warrant an investigation.

  • Essex County Council (25 029 616)

    Statement Upheld Special educational needs 07-Jul-2026

    Summary: We will not investigate Miss X’s complaint about delays in the Education Health and Care Plan process. This is because the Council has agreed to apologise to Miss X and pay her £100 per month for the delay. We consider this an appropriate remedy and further investigation is therefore unlikely to achieve anything more.

  • Bury Metropolitan Borough Council (26 005 600)

    Statement Closed after initial enquiries School admissions 07-Jul-2026

    Summary: We will not investigate Mr X’s complaint about the Council’s school’s admissions appeal panel refusing his appeal. It is unlikely we would find fault which caused Mr X to lose out on a school place.

  • London Borough of Barnet (26 006 789)

    Statement Closed after initial enquiries Parking and other penalties 07-Jul-2026

    Summary: We will not investigate this complaint about the Council’s handling of a penalty charge notice. This is because Mr X could have challenged it by an appeal to a tribunal, and we cannot achieve the outcome he seeks.

  • London Borough of Barking & Dagenham (26 006 917)

    Statement Closed after initial enquiries Child protection 07-Jul-2026

    Summary: We cannot investigate X’s complaint about the Council’s decision to commence court proceedings in relation to the care of his child. The law prevents us from investigating the start of court proceedings or what happened in court.

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