Decision search
Your search has 59746 results
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London Borough of Sutton (25 029 186)
Statement Upheld Other 29-Jul-2026
Summary: Mr X complained that London Borough of Sutton (the Council), NHS South West London ICB (the ICB), and South West London and St George’s Mental Health NHS Trust (the Trust) failed to cover the costs of Ms Y’s prescriptions as part of Section 117 aftercare. We have upheld Mr X’s complaint about the ICB, because the ICB has agreed to take appropriate action to resolve matters. We will not investigate the complaint about the Council and the Trust as the ICB has accepted the delay.
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South West London & St. Georges Mental Health NHS Trust (25 029 186a)
Statement Closed after initial enquiries Mental health services 29-Jul-2026
Summary: Mr X complained that London Borough of Sutton (the Council), NHS South West London ICB (the ICB), and South West London and St George’s Mental Health NHS Trust (the Trust) failed to cover the costs of Ms Y’s prescriptions as part of Section 117 aftercare. We have upheld Mr X’s complaint about the ICB, because the ICB has agreed to take appropriate action to resolve matters. We will not investigate the complaint about the Council and the Trust as the ICB has accepted the delay.
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NHS South West London ICB (25 029 186b)
Statement Closed after initial enquiries Mental health services 29-Jul-2026
Summary: Mr X complained that London Borough of Sutton (the Council), NHS South West London ICB (the ICB), and South West London and St George’s Mental Health NHS Trust (the Trust) failed to cover the costs of Ms Y’s prescriptions as part of Section 117 aftercare. We have upheld Mr X’s complaint about the ICB, because the ICB has agreed to take appropriate action to resolve matters. We will not investigate the complaint about the Council and the Trust as the ICB has accepted the delay.
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Portsmouth City Council (25 029 476)
Statement Closed after initial enquiries Other 29-Jul-2026
Summary: We cannot investigate Mr X’s complaint about a business premises’ lease. This is because the law prevents us from investigating anything that is or has been the subject of court proceedings.
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Sheffield City Council (25 030 118)
Statement Closed after initial enquiries Traffic management 29-Jul-2026
Summary: We will not investigate this complaint about how the Council responded to reports of illegal parking. There is not enough evidence of fault to justify investigating.
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West Sussex County Council (25 030 192)
Statement Closed after initial enquiries Other 29-Jul-2026
Summary: We will not investigate this complaint how the Council handled Miss X’s personal information. This is because the Information Commissioner’s Office is the appropriate body to consider complaints about data protection.
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Derbyshire County Council (25 030 279)
Statement Closed after initial enquiries Other 29-Jul-2026
Summary: We will not investigate Mr X’s complaint about a breach of data protection. It is reasonable to expect Mr X to raise his concerns with the Information Commissioner’s Office and pursue financial compensation from the court.
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Portsmouth City Council (25 030 810)
Statement Closed after initial enquiries Parking and other penalties 29-Jul-2026
Summary: We will not investigate this complaint about traffic restrictions. This is because there is not enough evidence of fault in the Council’s decision-making to justify investigating. Also, the complainant’s claim for financial losses is a legal matter for the courts to decide.
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Nottinghamshire County Council (25 031 143)
Statement Closed after initial enquiries Other 29-Jul-2026
Summary: We will not investigate Miss X’s complaint about her Subject Access Request. It is reasonable to expect Miss X to raise her concerns with the Information Commissioner’s Office and pursue financial compensation from the court.
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London Borough of Barking & Dagenham (25 031 544)
Statement Upheld Parking and other penalties 29-Jul-2026
Summary: We will not investigate this complaint about the Council continuing to issue parking charge notices despite Mr X having a valid parking permit. This is because the Council has provided a suitable remedy to recognise the injustice caused by the delays.