Decision search
Your search has 59746 results
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London Borough of Southwark (26 005 484)
Statement Closed after initial enquiries Allocations 29-Jul-2026
Summary: We will not investigate this complaint about the Council's handling of the complainant's housing application. There is insufficient evidence of fault which would warrant an investigation. Other issues concerning the delayed processing of Mr X’s housing change of circumstances are late, and there is no good reason to consider them now.
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Manchester City Council (26 006 457)
Statement Closed after initial enquiries Leisure and culture 29-Jul-2026
Summary: We will not investigate Ms X's complaint that her gym has decided not to continue applying a discounted membership rate to future renewals. The complaint turns on whether the gym's email created a legally enforceable contractual entitlement. We are not best placed to determine that issue.
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London Borough of Redbridge (26 006 920)
Statement Closed after initial enquiries School admissions 29-Jul-2026
Summary: We will not investigate this complaint about an unsuccessful appeal for a school place. There is not enough evidence of fault by the school admissions appeal panel to warrant investigation.
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London Borough of Redbridge (26 007 128)
Statement Closed after initial enquiries School admissions 29-Jul-2026
Summary: We will not investigate this complaint about an unsuccessful appeal for a school place. There is not enough evidence of fault by the school admissions appeal panel to warrant investigation.
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London Borough of Barnet (26 007 472)
Statement Upheld Parking and other penalties 29-Jul-2026
Summary: We will not investigate this complaint about the Council’s handling of a Penalty Charge Notice. The Council has agreed to resolve the complaint early by providing a proportionate remedy for the injustice caused to Mr X.
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London Borough of Waltham Forest (26 007 678)
Statement Closed after initial enquiries School admissions 29-Jul-2026
Summary: We will not investigate Mr X’s complaint about the Council’s school’s admissions appeal panel refusing his appeal. It is unlikely we would find fault which caused Mr X to lose out on a school place.
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East Riding of Yorkshire Council (26 007 831)
Statement Closed after initial enquiries Other 29-Jul-2026
Summary: We will not investigate this complaint about how the Council dealt with X’s requests for information. The Information Commissioner is better placed to consider and decide complaints about data protection.
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London Borough of Brent (26 009 332)
Statement Closed after initial enquiries Homelessness 29-Jul-2026
Summary: We will not investigate Mr X’s complaint about the Council’s handling of their homelessness application. This is because it is reasonable to expect Mr X to use their legal review and appeal rights.
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West Northamptonshire Council (26 009 828)
Statement Closed after initial enquiries Noise 29-Jul-2026
Summary: We will not investigate this complaint about how the Council responded to a data handling request. This is because further investigation would not lead to a different outcome, part of the complaint is out of time and there is another body placed better to consider the complaint.
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Birmingham City Council (26 010 764)
Statement Closed after initial enquiries Looked after children 29-Jul-2026
Summary: We will not investigate this complaint about the Council not paying child-minding invoices. This is because the complainant has an alternative legal remedy, to pursue a claim through the courts. The courts can decide whether the Council is liable and impose a direction for continued compliance, unlike us. It is therefore reasonable to expect the complainant to use their legal remedy.