Decision search
Your search has 59746 results
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North Somerset Council (26 008 523)
Statement Closed after initial enquiries Leisure and culture 30-Jul-2026
Summary: We will not investigate this complaint about an incident at a Council beach. This is because it is reasonable for Miss B to pursue this matter at court.
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Plymouth City Council (26 009 492)
Statement Closed after initial enquiries Highway repair and maintenance 30-Jul-2026
Summary: We will not investigate this complaint about subsidence to his road. This is because the Council says it has carried out the repairs necessary and if Mr X is not satisfied with its actions it would be reasonable for him to take the matter to court.
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Central Bedfordshire Council (26 011 928)
Statement Closed after initial enquiries Parking and other penalties 30-Jul-2026
Summary: We will not investigate this complaint about the Council’s failure to progress Mr X’s application for a disabled parking bay. There is insufficient evidence of any significant injustice arising from the Council’s actions which would warrant an investigation.
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Stoke-on-Trent City Council (26 012 051)
Statement Closed after initial enquiries Council tax 30-Jul-2026
Summary: We will not investigate this complaint about council tax liability because there is a right of appeal to the Valuation Tribunal.
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Staffordshire Moorlands District Council (26 012 145)
Statement Closed after initial enquiries Planning applications 30-Jul-2026
Summary: We cannot investigate this complaint about the Council’s decision to grant planning permission. This is because the law prevents us from investigating complaints from public bodies.
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Cambridgeshire County Council (25 030 727)
Statement Closed after initial enquiries Assessment and care plan 30-Jul-2026
Summary: We will not investigate Ms X’s complaint about a Mental Health Act Assessment undertaken by Cambridgeshire County Council and Cambridgeshire and Peterborough NHS Foundation Trust. This is because Ms X became aware of the matters she is complaining about more than 12 months before she approached us and her complaint is now late.
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Cambridgeshire and Peterborough NHS Foundation Trust (25 030 727a)
Statement Closed after initial enquiries Mental health services 30-Jul-2026
Summary: We will not investigate Ms X’s complaint about a Mental Health Act Assessment undertaken by Cambridgeshire County Council and Cambridgeshire and Peterborough NHS Foundation Trust. This is because Ms X became aware of the matters she is complaining about more than 12 months before she approached us and her complaint is now late.
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East Riding of Yorkshire Council (26 003 229)
Statement Closed after initial enquiries Traffic management 30-Jul-2026
Summary: We will not investigate Mrs X’s complaint about the Council’s decision to temporarily remove some disabled parking spaces to accommodate nearby construction works. There is not enough evidence of fault by the Council to justify an investigation.
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Dudley Metropolitan Borough Council (25 012 037)
Statement Not upheld Homelessness 29-Jul-2026
Summary: Mrs Y complained the Council failed to respond properly to her homelessness application and provide her and her family with suitable interim accommodation. We have not found fault with the Council’s actions.
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Redcar & Cleveland Council (25 012 208)
Statement Upheld Fostering 29-Jul-2026
Summary: The Council was at fault for not following the correct processes when it informed Mr and Mrs X of the concerns it had regarding them as foster carers. The Council was also at fault for its poor record keeping and for failing to retain key documents. It did not hold an exit interview when Mr and Mrs X stopped fostering with the Council which was also fault. The Council will apologise and make a symbolic payment to Mr and Mrs X for the avoidable frustration and uncertainty caused by its faults.