Decision search
Your search has 59746 results
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Nottinghamshire County Council (25 025 331)
Statement Closed after initial enquiries Child protection 29-Jul-2026
Summary: We will not investigate this complaint about the content of a Section 7 report submitted as part of family court proceedings. The law prevents us investigating what happens in court.
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Lewes District Council (25 025 776)
Statement Closed after initial enquiries Refuse and recycling 29-Jul-2026
Summary: We will not investigate Mr X’s complaint about the Council’s decision not to provide a trade waste collection service to his business. This is because further investigation is unlikely to lead to a different outcome, and we cannot achieve the outcome he seeks.
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Manchester City Council (25 026 917)
Statement Closed after initial enquiries Other 29-Jul-2026
Summary: We will not investigate Miss X’s complaint about the Council’s actions in issuing her a Fixed Penalty Notice. This is because Miss X has the right to raise a defence against the issuing of the notice in the magistrates court. That is the appropriate route via which to challenge the notice. We will not investigate Miss X’s complaint about the enforcement officer making a discriminatory remark because there is nothing further we would add to the response the Council has already provided on that matter.
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Swindon Borough Council (25 026 965)
Statement Closed after initial enquiries Councillor conduct and standards 29-Jul-2026
Summary: We will not investigate delays in handling Mr X’s complaint about councillors. There is no worthwhile outcome achievable by our investigation.
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Milton Keynes Council (25 027 245)
Statement Closed after initial enquiries Land 29-Jul-2026
Summary: We will not investigate this complaint about a boundary wall dispute. This is because it would be reasonable for Mr X to pursue the matter through the courts.
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St Helens Metropolitan Borough Council (25 028 224)
Statement Closed after initial enquiries Child protection 29-Jul-2026
Summary: We will not investigate Ms X’s complaint about the Council’s response to safeguarding concerns she raised about her children more than 12 months ago. The complaint is late and there are no good reasons to exercise discretion to consider it now.
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Wakefield Metropolitan District Council (25 028 445)
Statement Closed after initial enquiries Special educational needs 29-Jul-2026
Summary: We will not investigate this complaint about the Council’s handling of an Education, Health and Care Plan. Mrs X had the right to appeal to the First-tier Tribunal (Special Educational Needs and Disability), and it would have been reasonable for her to do so.
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London Borough of Bexley (25 028 590)
Statement Closed after initial enquiries Council tax 29-Jul-2026
Summary: We will not investigate Mr X’s complaint about council tax liability. It is reasonable to expect Mr X to appeal to the Council, and then to the Valuation Tribunal.
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North Yorkshire Council (25 028 741)
Statement Upheld Council tax 29-Jul-2026
Summary: We will not investigate this complaint about how the Council has handled Mr X’s council tax account and the failure to consider his vulnerability before escalating to enforcement action. This is because it would have been reasonable for Mr X to have appealed to the Tribunal for the first part of the complaint and the Council has provided a suitable remedy which is in line with the Ombudsman guidance for the remaining part.
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Southampton City Council (25 028 991)
Statement Closed after initial enquiries Highway repair and maintenance 29-Jul-2026
Summary: We will not investigate this complaint about the Council’s maintenance of a road because it is reasonable for the complainant to go to court.