Decision search
Your search has 50691 results
-
Central Bedfordshire Council (24 011 959)
Statement Closed after initial enquiries Noise 13-Feb-2025
Summary: We will not exercise discretion to investigate this complaint about the Council’s failure to take action over noise nuisance from a neighbouring supermarket. This complaint was received outside the normal 12-month period for investigating complaints. There is no evidence to suggest that Mr and Mrs X could not have complained to us sooner.
-
North Northamptonshire Council (24 013 630)
Statement Upheld Special educational needs 13-Feb-2025
Summary: We will not investigate Mrs X’s complaint about the Council’s delay in making direct payments for her child’s educational provision. This is because the Council has agreed to resolve the complaint early by providing a proportionate remedy for the injustice caused.
-
London Borough of Harrow (24 013 924)
Statement Closed after initial enquiries Special educational needs 13-Feb-2025
Summary: We will not investigate this complaint about the alternative provision offered by the Council and its decision not to fund Mrs X’s choice of provision. This is because we are unlikely to find fault in the Council’s actions.
-
Nottinghamshire County Council (24 014 026)
Statement Closed after initial enquiries Charging 13-Feb-2025
Summary: We will not investigate this complaint about adult social care charges. It is unlikely we would add to the Council’s investigation or reach a different outcome.
-
Coventry City Council (24 014 135)
Statement Closed after initial enquiries Traffic management 13-Feb-2025
Summary: We will not investigate this complaint about a cycleway the Council has decided to implement in the complainant’s local area. There is not enough evidence that fault by the Council has affected the decision to proceed with the current scheme, and an investigation is unlikely to achieve anything further for the complainant.
-
Hertfordshire County Council (24 014 185)
Statement Upheld Special educational needs 13-Feb-2025
Summary: We have upheld Miss X’s complaint about the delayed finalisation of her child’s Education, Health and Care needs assessment and lack of educational provision provided by the Council. The Council has agreed to resolve the complaint early by providing a proportionate remedy for the injustice caused.
-
Cumberland Council (24 014 412)
Statement Closed after initial enquiries Assessment and care plan 13-Feb-2025
Summary: We will not investigate Mr X’s complaint that he has been denied access to adult care support services due to discrimination. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. We are unlikely to find the Council has acted with fault.
-
Lincolnshire County Council (24 014 444)
Statement Closed after initial enquiries Assessment and care plan 13-Feb-2025
Summary: We will not investigate this complaint about how best to meet a person’s adult social care needs. The Court of Protection is better placed to settle a dispute.
-
Essex County Council (24 014 512)
Statement Closed after initial enquiries Residential care 13-Feb-2025
Summary: We will not investigate Ms X’s complaint about the care provided to her father by his care home. This is because an investigation would not lead to any further findings or outcomes.
-
London Borough of Southwark (24 014 775)
Statement Closed after initial enquiries Allocations 13-Feb-2025
Summary: We will not investigate this complaint about the Council’s assessment of a housing application. There is insufficient evidence of fault which would warrant an investigation.