Decision search
Your search has 59746 results
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Surrey County Council (26 010 840)
Statement Closed after initial enquiries Safeguarding 29-Jul-2026
Summary: We will not investigate Mrs X’s complaint about the Council implementing visiting arrangements in relation to visiting her friend in a care home. This is because it is unlikely we would find fault with the Council.
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Melrose Court Rest Home Limited (26 011 178)
Statement Closed after initial enquiries Residential care 29-Jul-2026
Summary: We will not investigate Mrs X’s complaint about her relative’s missing jewellery while in the care home. This is because it is reasonable to expect Mrs X to go to court.
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Walsall Metropolitan Borough Council (26 011 415)
Statement Closed after initial enquiries Safeguarding 29-Jul-2026
Summary: We will not investigate this complaint about the Council’s safeguarding actions in 2025. This is because there is no significant injustice and no worthwhile outcome achievable.
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London Borough of Haringey (26 011 568)
Statement Closed after initial enquiries Parking and other penalties 29-Jul-2026
Summary: We cannot investigate this complaint about a penalty charge. This is because Miss X has already used her right to appeal to London Tribunals via the parking appeal process.
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Swindon Borough Council (26 011 685)
Statement Closed after initial enquiries Other 29-Jul-2026
Summary: We will not investigate this complaint about the circumstances leading to damage to Dr X’s property, and the Council’s handling of Dr X’s complaint about the matter. Dr X has an alternative legal remedy to pursue a claim of negligence through the court. Only the court can decide the Council was negligent, so it is reasonable for Dr X to pursue his alternative legal remedy.
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Westminster City Council (26 011 705)
Statement Closed after initial enquiries Commercial and contracts 29-Jul-2026
Summary: We will not investigate X’s complaint that the Council failed to pay invoices. This is because it is reasonable for X to take the matter to court.
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Statement Closed after initial enquiries Council tax 29-Jul-2026
Summary: We will not investigate this complaint about a council tax reduction because there is a right of appeal to the Valuation Tribunal.
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London Borough of Camden (26 011 760)
Statement Closed after initial enquiries Other 29-Jul-2026
Summary: We will not investigate Mr X’s complaint about a Fixed Penalty Notice for an alleged littering offence. There is no worthwhile outcome achievable by our involvement and Mr X could have used his right to raise a defence against the issuing of the Notice in court.
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South Staffordshire District Council (26 011 798)
Statement Closed after initial enquiries Disabled facilities grants 29-Jul-2026
Summary: We will not investigate X’s complaint about adaptations under a disabled facility grant. This is because the complaint is made late and I see no good reason why it could not have been made sooner.
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Birmingham City Council (26 011 799)
Statement Closed after initial enquiries Other 29-Jul-2026
Summary: We cannot investigate this complaint about a fixed penalty notice. This is because the law prevents us from investigating the start of court action or what happened in court and because part of the complaint is made late.