Decision search
Your search has 59746 results
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Oxfordshire County Council (25 029 311)
Statement Closed after initial enquiries Residential care 30-Jul-2026
Summary: Mrs Y complained that items belonging to her late father, Mr X, were lost on the day he went into hospital from his care home. While we recognise the importance of the items to Mrs Y, we will not investigate her complaint because an investigation would be unlikely to add to the responses she has already received from the organisations.
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Oxford University Hospitals NHS Trust (25 029 311a)
Statement Closed after initial enquiries Hospital acute services 30-Jul-2026
Summary: Mrs Y complained that items belonging to her late father, Mr X, were lost on the day he went into hospital from his care home. While we recognise the importance of the items to Mrs Y, we will not investigate her complaint because an investigation would be unlikely to add to the responses she has already received from the organisations.
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Park Homes (UK) Limited (25 029 593)
Statement Upheld Residential care 30-Jul-2026
Summary: We will not investigate Mr X’s complaint about the Care Home providing poor care to his mother. This is because we could not add to the Care Provider’s investigation, a further investigation would not lead to a different outcome, it is unlikely we would find fault and some personal injustice is not significant enough to warrant an investigation.
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Sheffield City Council (25 031 425)
Statement Closed after initial enquiries Highway repair and maintenance 30-Jul-2026
Summary: We cannot investigate Mr X's complaint about the Council's management of highway maintenance. This is because the complaint lies outside our jurisdiction.
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London Borough of Newham (26 000 466)
Statement Closed after initial enquiries Parking and other penalties 30-Jul-2026
Summary: We will not investigate this complaint about residents obstructing parking bays. This is because there is not enough evidence of fault to warrant our involvement.
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London Borough of Barnet (26 000 978)
Statement Closed after initial enquiries Parking and other penalties 30-Jul-2026
Summary: We will not investigate this complaint about how the Council handled a dropped kerb installation. This is because there is not enough evidence of fault to justify investigating.
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Brighton & Hove City Council (26 001 307)
Statement Closed after initial enquiries Parking and other penalties 30-Jul-2026
Summary: We will not investigate this complaint about the Council’s parking permit waitlist. This is because there is not enough evidence of fault to warrant our involvement.
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Essex County Council (26 001 512)
Statement Upheld Special educational needs 30-Jul-2026
Summary: We will not investigate Ms X’s complaint about delays in the Education Health and Care Plan process. This is because the Council has agreed to apologise to Ms X and pay her £100 per month for the delay. We consider this an appropriate remedy and further investigation is therefore unlikely to achieve anything more.
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Northumberland County Council (26 001 996)
Statement Closed after initial enquiries Building control 30-Jul-2026
Summary: We will not investigate this complaint about the Council's actions in managing a dangerous structure. This is because further investigation is unlikely to find evidence of fault by the Council
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Cheshire West & Chester Council (26 004 346)
Statement Closed after initial enquiries Other 30-Jul-2026
Summary: We will not investigate Ms X’s complaint that the Council refused to investigate complaints she made against several councillors. There is not enough evidence of fault to justify an investigation.