Decision search
Your search has 50691 results
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Stratford-on-Avon District Council (24 010 807)
Statement Closed after initial enquiries Enforcement 17-Feb-2025
Summary: We will not investigate this complaint about the Council’s decision not to take enforcement action against a developer who has failed to complete actions required in a Section 106 legal agreement. Mr X also complains the Council failed to require the developer to enter a bond under section 38 of the Highway Act. We have not seen enough evidence of fault in the Council’s actions. And we cannot achieve the outcome Mr X is seeking. Also we consider it reasonable to expect him to contact the Information Commissioner if he believes the Council is withholding information that he has requested.
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Kent County Council (24 010 808)
Statement Closed after initial enquiries Special educational needs 17-Feb-2025
Summary: We will not investigate this complaint about an alledged failure by the Council to provide appropriate educational support to complainants’ son who has special educational needs. This is because the complainants have a right of appeal to a statutory tribunal which they could reasonably exercise. We have no legal jurisdiction to investigate in such circumstances.
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Hartlepool Borough Council (24 014 434)
Statement Closed after initial enquiries Residential care 17-Feb-2025
Summary: We will not investigate Mrs X’s complaint about her mother’s care home and the way they handled her care before her death. This is because an investigation would not lead to any different findings or outcomes.
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London Borough of Lambeth (24 014 575)
Statement Closed after initial enquiries Housing benefit and council tax benefit 17-Feb-2025
Summary: We will not investigate this complaint about refusal of a discretionary housing payment. This is mainly because there is not enough evidence of fault that is likely to have undermined the Council’s decision-making.
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Lincoln City Council (24 014 858)
Statement Closed after initial enquiries Homelessness 17-Feb-2025
Summary: We will not investigate this complaint about the complainant’s application to join the housing register. This is because there is insufficient evidence of fault by the Council. We will not investigate the complaint about a homelessness application because the complainant could have used his appeal rights.
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London Borough of Lewisham (24 014 890)
Statement Closed after initial enquiries Homelessness 17-Feb-2025
Summary: We will not investigate Ms X’s complaint the Council failed to support her with her homelessness when she approached in 2022. This is because her complaint is late and there are no good reasons to exercise discretion to consider the late complaint.
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Bristol City Council (24 015 031)
Statement Closed after initial enquiries Antisocial behaviour 17-Feb-2025
Summary: We cannot investigate this complaint about the Council’s consideration of Mrs X’s complaint about a breach of tenancy by a Council tenant. This is because the law does not allow us to investigate complaints about the Council’s actions when its acts as a social landlord. Nor will we investigate the Council’s consideration of its wider powers to deal with complaints of Anti-social behaviour, because it is unlikely we would find fault.
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London Borough of Merton (24 015 213)
Statement Closed after initial enquiries Homelessness 17-Feb-2025
Summary: We will not investigate this complaint about a homelessness and housing register application as there is nothing more we could achieve by doing so.
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London Borough of Haringey (24 015 241)
Statement Closed after initial enquiries Homelessness 17-Feb-2025
Summary: We will not investigate this complaint about officers of the Council allegedly harassing the complainant by attending her property without her consent and looking through her windows. This is because there is insufficient evidence of fault by the Council.
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Essex County Council (24 015 306)
Statement Upheld Special educational needs 17-Feb-2025
Summary: We have upheld Mrs X’s complaint about the Council’s delay completing her child’s Education, Health and Care needs assessment. The Council has agreed to resolve the complaint early by providing a proportionate remedy for the injustice caused.