Decision search
Your search has 59746 results
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Plymouth City Council (26 010 830)
Statement Closed after initial enquiries Highway repair and maintenance 03-Aug-2026
Summary: We will not investigate this complaint about the Council’s failure to clear brambles growing over a footpath. This is because it would be reasonable for Miss X to take the matter to court.
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Surrey County Council (26 011 897)
Statement Closed after initial enquiries Leisure and culture 03-Aug-2026
Summary: We will not investigate this complaint about the Council’s handling of complaints about library services and staff conduct. This is because we could not add to the investigation carried out by the Council or achieve a worthwhile outcome from further investigation.
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Lancashire Fire & Rescue Service (26 012 219)
Statement Closed after initial enquiries Other 03-Aug-2026
Summary: We cannot investigate this complaint about what happened in court. The law prevents us from investigating matters which have been subject to court proceedings.
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Stoke-on-Trent City Council (26 012 251)
Statement Closed after initial enquiries Looked after children 03-Aug-2026
Summary: We will not investigate Mrs X’s complaint the Council refused to investigate her concerns about how it safeguarded her when she was a Looked After Child. The complaint relates to events which occurred over 12 months ago, and it is unlikely we would find fault with the Council’s decision not to investigate it further. Additionally, we will also not investigate Mrs X’s complaint about the Council’s handling of her requests for information. The Information Commissioner is better placed to consider and decide complaints about data protection.
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Wokingham Borough Council (26 012 275)
Statement Closed after initial enquiries Parking and other penalties 03-Aug-2026
Summary: We will not investigate this complaint about a Penalty Charge Notice for an alleged parking contravention. There is not enough evidence of fault by the Council to warrant our involvement and no worthwhile outcome achievable by us investigating.
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Staffordshire Moorlands District Council (26 012 308)
Statement Upheld Refuse and recycling 03-Aug-2026
Summary: We will not investigate Miss B’s complaint about missed waste collections. The Council has accepted it was at fault and has apologised to Miss B. An investigation would not add to the Council’s own investigation.
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Statement Closed after initial enquiries Highway repair and maintenance 03-Aug-2026
Summary: We will not investigate this complaint about a claim for personal injury. Mrs X has an alternative legal remedy, to pursue a claim of negligence through the courts. Only the courts can decide whether the Council was negligent. It is therefore reasonable to expect Mrs X to use her legal remedy.
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London Borough of Merton (26 012 317)
Statement Closed after initial enquiries Parking and other penalties 03-Aug-2026
Summary: We will not investigate this complaint about the enforcement of a Penalty Charge Notice. It is reasonable to expect Mr X to apply to the Traffic Enforcement Centre to seek to regain his appeal rights or have the Penalty set back to an earlier stage.
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Westminster City Council (26 012 346)
Statement Closed after initial enquiries Parking and other penalties 03-Aug-2026
Summary: We will not investigate this complaint about a Penalty Charge Notice for an alleged parking contravention. It would be reasonable to expect the complainant to use the statutory representations and appeals procedure.
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Birmingham City Council (26 012 371)
Statement Closed after initial enquiries Other 03-Aug-2026
Summary: We will not investigate X’s complaint that the Council sold land near their home without proper consultation. This is because the complaint is made late and I see no good reason to consider it now.