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  • Leicestershire County Council (25 023 913)

    Statement Closed after initial enquiries Other 03-Aug-2026

    Summary: We will not investigate Mr X’s complaint about the Council’s involvement in matters relating to a Family Assistance Order. This is because some parts of the complaint are outside the Ombudsman’s jurisdiction and other parts are better considered by alternative bodies. Also, further investigation is unlikely to achieve a different outcome.

  • London Borough of Harrow (25 024 040)

    Statement Closed after initial enquiries Trees 03-Aug-2026

    Summary: We will not investigate this complaint about the Council deciding not to issue a high hedge remedial notice against trees in the garden next to the complainant. It is reasonable to expect the complainant to use the right of appeal to the Planning Inspectorate to challenge the Council’s decision.

  • Care UK Community Partnerships Ltd (25 024 091)

    Statement Closed after initial enquiries Residential care 03-Aug-2026

    Summary: We will not investigate Miss X’s complaint about the Care Provider allowing a new development to be built next to her father’s Care Home. This is because it is unlikely we would find fault with the Care Provider, there is another body better placed to consider her concerns and we cannot achieve the outcome she wants.

  • Epping Forest District Council (25 024 261)

    Statement Closed after initial enquiries Homelessness 03-Aug-2026

    Summary: We will not investigate this complaint about the suitability of the temporary accommodation Mr X was placed in. This is because there is insufficient evidence of fault by the Council and because Mr X could have asked for a suitability review.

  • London Borough of Bromley (25 024 430)

    Statement Closed after initial enquiries Planning advice 03-Aug-2026

    Summary: We will not investigate this complaint about the Council’s decision not to refund a planning fee charged by the Planning Portal Service. We have not seen enough evidence of fault in the Council’s actions to justify an investigation.

  • Leeds City Council (25 024 518)

    Statement Closed after initial enquiries Special educational needs 03-Aug-2026

    Summary: We cannot investigate this complaint about the contents of an education, health and care plan and the process followed by the Council because it was reasonable for the complainant to appeal to the First-Tier (Special Educational Needs and Disability) Tribunal.

  • Bristol City Council (25 024 594)

    Statement Closed after initial enquiries Child protection 03-Aug-2026

    Summary: We will not investigate Mr X’s complaint about the Council’s involvement with his child. This is because it would be reasonable for Mr X to seek to reestablish contact with his child through the courts. We also have no jurisdiction to make the Council take disciplinary action against the staff involved.

  • Medway Council (25 024 713)

    Statement Closed after initial enquiries Leisure and culture 03-Aug-2026

    Summary: We will not investigate this complaint about the Council's consideration of the risks posed by Wall Barley in a local park. This is because any injustice is not significant enough to justify our involvement.

  • Southampton City Council (25 025 181)

    Statement Upheld Enforcement 03-Aug-2026

    Summary: We will not investigate this complaint about the Council’s handling of a planning enforcement case. There is insufficient evidence that fault by the Council has affected the planning outcome, and the Council has provided a satisfactory response to other parts of the complaint.

  • Blackburn with Darwen Council (25 025 205)

    Statement Closed after initial enquiries Planning applications 03-Aug-2026

    Summary: We will not investigate this complaint about the Council’s decision to grant a Certificate of Lawful Development because the complaint is late and there is no good reason to exercise discretion to investigate it now.

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