Decision search
Your search has 59746 results
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London Borough of Camden (26 005 139)
Statement Upheld Parking and other penalties 03-Aug-2026
Summary: We will not investigate this complaint about the Council’s issue of a charge certificate for a penalty charge notice. This is because the Council has apologised for its error and offered Mr X £50 and this provides a suitable remedy for the injustice caused.
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Transport for London (26 005 349)
Statement Closed after initial enquiries Other 03-Aug-2026
Summary: We will not investigate this complaint about TfL’s decision not to provide Miss X with a refund of travel fees she paid prior to becoming aware she was not receiving a discount she is usually entitled to. This is because an investigation would be unlikely to find fault with TfL’s actions.
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Liverpool City Council (26 005 358)
Statement Closed after initial enquiries Child protection 03-Aug-2026
Summary: We will not investigate this complaint about the Council's handling of historic child protection matters. The complaint is late and there is no good reason for us to investigate it now.
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Essex County Council (26 006 523)
Statement Closed after initial enquiries Highway repair and maintenance 03-Aug-2026
Summary: We will not investigate this complaint about the Council’s failure to resolve issues with the public highway near Mr X’s home. This is because the issues have not caused Mr X significant injustice and if he wishes to pursue them it would be reasonable for him to take the matter to court.
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Blackburn with Darwen Council (26 006 634)
Statement Closed after initial enquiries Parking and other penalties 03-Aug-2026
Summary: We will not investigate this complaint about parking penalty charge notices the Council issued as the recipients of these could have appealed to the independent tribunal.
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Milton Keynes Council (26 009 121)
Statement Upheld Looked after children 03-Aug-2026
Summary: We will not investigate Mr X’s complaint about children services’ actions. We have upheld Mr X’s complaint as the Council has now agreed to follow the Children Act statutory complaints’ procedure which is a proportionate way to resolve the complaint.
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Hampshire County Council (26 009 377)
Statement Closed after initial enquiries Parking and other penalties 03-Aug-2026
Summary: We will not investigate Mrs X’s complaints about the Council’s failure to take enforcement action against a car she said blocked access to her dropped kerb, or her assertion that the Council failed to consider her disabilities as part of her reports. This is because there is insufficient evidence of fault by the Council to warrant an investigation by the Ombudsman.
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Kent County Council (26 009 545)
Statement Closed after initial enquiries School admissions 03-Aug-2026
Summary: We will not investigate Mrs X’s complaint about the outcome of a school admissions appeal panel. There is not enough evidence of fault to justify investigating.
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London Borough of Croydon (26 009 806)
Statement Upheld Allocations 03-Aug-2026
Summary: We will not investigate this complaint about the Council’s failure to properly deal with a complaint about housing related matters. This is because the Council has agreed to conclude its complaint handling in line with our recommendations and an investigation at this stage would not be proportionate.
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London Borough of Brent (26 009 916)
Statement Closed after initial enquiries Other 03-Aug-2026
Summary: We cannot investigate X’s complaint about the Council’s decision to make a claim against X for misuse of direct payments. This is because the matter has been subject to court proceedings.