Decision search
Your search has 50691 results
-
Oxfordshire County Council (24 015 307)
Statement Closed after initial enquiries Drainage 18-Feb-2025
Summary: We will not investigate this complaint about an alledged failure by the Council to respond to and address drainage concerns it has received in respect of problems across a town in its area. The complainant says this may put homes at risk of flooding in the future. There is, however, insufficient evidence of the complainant having suffered a significant and personal injustice to warrant investigation.
-
Kirklees Metropolitan Borough Council (24 015 344)
Statement Closed after initial enquiries Assessment and care plan 18-Feb-2025
Summary: We will not investigate this complaint about the Council’s decision to remove transport to a day centre from an adult social care plan. The person using the service has died so we cannot consider the impact on them. We do not consider there is a significant enough injustice to the person complaining to justify an investigation.
-
Worcestershire County Council (24 015 508)
Statement Closed after initial enquiries Alternative provision 18-Feb-2025
Summary: We will not investigate Ms X’s complaint her child has not received a full-time education since 2022. The early part of the complaint is late and there is no good reason to exercise discretion to investigate. There is not enough evidence of fault in how the Council has provided support since the start of 2024.
-
London Borough of Wandsworth (24 015 608)
Statement Closed after initial enquiries Special educational needs 18-Feb-2025
Summary: We will not investigate Miss X’s complaint about Y missing one Speech and Language Therapist’s session as there is insufficient injustice to warrant an investigation. We cannot investigate whether the current Education Health and Care Plan meets Y’s needs as Miss X has appealed to the Tribunal.
-
Gloucestershire County Council (24 015 658)
Statement Upheld Special educational needs 18-Feb-2025
Summary: We will not investigate Ms X’s complaint the Council failed to complete an Education, Health and Care needs assessment for her child within the legal timescales. This is because the Council has already offered a suitable remedy for any injustice caused by the delay and further investigation by us is unlikely to achieve anything more.
-
London Borough of Hounslow (24 015 843)
Statement Closed after initial enquiries Special educational needs 18-Feb-2025
Summary: We will not investigate this complaint about delay in issuing an Education, Health and Care Plan. The injustice caused by the delay was not significant enough to warrant an investigation.
-
Gedling Borough Council (24 016 058)
Statement Closed after initial enquiries Licensing 18-Feb-2025
Summary: We will not investigate this complaint about the Council inspecting a landlord’s property as part of a selective licensing application. There is insufficient evidence of fault which would warrant an investigation.
-
North Northamptonshire Council (24 016 082)
Statement Closed after initial enquiries Special educational needs 18-Feb-2025
Summary: We cannot investigate this complaint about the Council’s decision not to name specialist educational provision in an Education Health and Care plan. This is because the complainant has used her right to appeal, and this places the matter outside the Ombudsman’s jurisdiction.
-
Statement Closed after initial enquiries Other 18-Feb-2025
Summary: We cannot investigate Miss X’s complaint about the actions of a social worker. This is because she has already raised the matter during court proceedings and the law says we cannot investigate. For any other outstanding issues, Miss X could reasonably have raised the matter with the courts.
-
Derbyshire Dales District Council (24 016 345)
Statement Closed after initial enquiries Land 18-Feb-2025
Summary: We will not investigate Ms X’s complaint that the Council is failing to encourage biodiversity on Council-managed land in her area. We could not achieve a worthwhile outcome, there is insufficient personal injustice and the Information Commissioner’s Office is better placed to investigate a complaint about access to information.