Decision search
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Sheffield City Council (24 016 256)
Statement Closed after initial enquiries Private housing 19-Feb-2025
Summary: We will not investigate this complaint about the Council’s investigation of alleged mould/vapour/odours in the basement of a housing association property. This is because it does not meet the tests set out in our Assessment Code. We are unlikely to find fault in the Council’s response.
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Surrey Heath Borough Council (24 016 278)
Statement Closed after initial enquiries Building control 19-Feb-2025
Summary: We will not investigate this complaint about how the Council dealt with a building control matter. This is because we have not seen enough evidence of fault in the Council’s actions. And we cannot decide whether the Council is liable for damage to Mr X’s home as this is a matter for the Council’s insurers or the courts.
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North Devon District Council (24 016 424)
Statement Closed after initial enquiries Enforcement 19-Feb-2025
Summary: We will not investigate this complaint about a planning enforcement notice. We cannot achieve a meaningful outcome by investigating the matter. It is for Mrs X’s landlord to challenge the Council’s decisions via the legal processes available to them.
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Castle Point Borough Council (24 019 835)
Statement Closed after initial enquiries Planning applications 19-Feb-2025
Summary: We cannot investigate Mr B’s complaint about the Council’s refusal of his planning application. This is because Mr B put in an appeal to the Planning Inspector.
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East Suffolk Council (24 019 848)
Statement Closed after initial enquiries Building control 19-Feb-2025
Summary: We will not investigate Mr B’s complaint that the Council wrongly approved work which does not meet the building regulations. This is because an investigation would not achieve a meaningful outcome for Mr B.
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Manchester City Council (24 020 030)
Statement Closed after initial enquiries Council tax 19-Feb-2025
Summary: We will not investigate this complaint about Council tax liability because there is a right of appeal to a Valuation Tribunal.
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London Borough of Brent (24 016 707)
Statement Closed after initial enquiries Homelessness 19-Feb-2025
Summary: We will not investigate Mr X’s complaint about matters related to the Council’s handling of his homelessness application. Mr X’s complaint is late with no good reason to consider it now.
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London Borough of Barking & Dagenham (24 016 883)
Statement Closed after initial enquiries Other 19-Feb-2025
Summary: We cannot investigate this complaint about the Council allegedly misleading the complainant as to the amount he is liable to pay in respect of business rates. This is because the Council has issued a summons for the complainant to appear in a magistrates court over the issues raised and we have no legal jurisdiction to investigate in such circumstances.
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Bury Metropolitan Borough Council (24 016 889)
Statement Upheld Allocations 19-Feb-2025
Summary: We will not investigate this complaint about a property the Council offered to the complainant in error. This is because the Council has provided a satisfactory response.
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Rugby Borough Council (24 017 066)
Statement Closed after initial enquiries Traffic management 19-Feb-2025
Summary: We will not investigate this complaint about problems the complainant encountered when roads were closed for a public event. This is because there is insufficient evidence of injustice.