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  • Rochdale Metropolitan Borough Council (25 023 810)

    Statement Closed after initial enquiries School transport 05-Aug-2026

    Summary: We will not investigate Ms X’s complaint about a decision to refuse her child a Blue Badge. There is insufficient evidence of fault to warrant an investigation.

  • Cumberland Council (25 024 013)

    Statement Closed after initial enquiries Commercial and contracts 05-Aug-2026

    Summary: We will not investigate this complaint about the Council’s handling of a commercial lease for the complainant’s business. This is because the courts are best placed to deal with contractual matters, and it would be reasonable for the complainant to pursue the matter in court.

  • North Lincolnshire Council (25 024 070)

    Statement Closed after initial enquiries Child protection 05-Aug-2026

    Summary: We will not investigate Miss X’s complaint about the Council’s actions during a child protection investigation. This is because there is not enough evidence of fault and there is another body better placed to consider part of this complaint.

  • Derbyshire County Council (25 024 108)

    Statement Closed after initial enquiries Other 05-Aug-2026

    Summary: We will not investigate Mrs X’s complaint about the Council’s commissioned Care Home losing her late friend’s personal belongings. This is because a further investigation would not lead to a different outcome, we cannot achieve what she wants and there is another body better placed to consider her concerns.

  • Tameside Metropolitan Borough Council (25 024 434)

    Statement Closed after initial enquiries Special educational needs 05-Aug-2026

    Summary: We will not investigate Miss X’s complaint about the Council’s handling of her child’s Education, Health and Care Plan. This is because part of the complaint is late, some matters are too closely linked to issues which Miss X has appealed to the Tribunal, and the remaining administration error did not cause enough injustice to warrant an investigation.

  • Coventry City Council (25 024 493)

    Statement Closed after initial enquiries Child protection 05-Aug-2026

    Summary: We will not investigate Mrs X’s complaint about how the Council dealt with a safeguarding concern raised about her. This is because further investigation is unlikely achieve a different outcome.

  • Derbyshire County Council (25 024 624)

    Statement Closed after initial enquiries Special educational needs 05-Aug-2026

    Summary: We cannot investigate this complaint about an Education, Health and Care Plan and the Council’s investigation into a complaint about it because the complainant has used her right to appeal to the Tribunal. The law says we cannot investigate.

  • Birmingham City Council (25 024 878)

    Statement Closed after initial enquiries Refuse and recycling 05-Aug-2026

    Summary: We will not investigate Mr X’s complaint about the Council not taking appropriate action against his neighbour who is misusing their household bins. This is because any personal injustice is not significant enough to warrant an investigation.

  • Medway Council (25 024 928)

    Statement Upheld Highway repair and maintenance 05-Aug-2026

    Summary: We have upheld Mr X’s complaint about the Council’s mishandling of his application for a brown tourism sign. The Council has agreed to apologise and pay a remedy. It has also agreed to publish the policy within six months.

  • Somerset Council (25 025 291)

    Statement Closed after initial enquiries Other 05-Aug-2026

    Summary: We will not investigate Mr X’s complaint about the Council not acting to get a dog waste bin moved away from a children’s play area. There is insufficient significant personal injustice to Mr X from the matters complained of to justify us investigating.

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