Decision search
Your search has 59746 results
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Bolton Metropolitan Borough Council (26 003 264)
Statement Closed after initial enquiries Refuse and recycling 05-Aug-2026
Summary: We will not investigate Mrs X’s complaint that the Council failed to remove food waste from her street, causing a build up of vermin who subsequently damaged her car. This is because it is reasonable for Mrs X to take the matter to court to achieve the outcome she seeks.
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Rossendale Borough Council (26 003 429)
Statement Closed after initial enquiries Refuse and recycling 05-Aug-2026
Summary: We will not investigate most of Mr X’s complaint about damage caused to his vehicle by a Council vehicle because it is reasonable for him to submit a claim to the Council’s insurers and ultimately take the matter to court. We will not investigate Mr X’s complaint about information disclosure because the Information Commissioner’s Office is better suited. We will not investigate the Council’s complaints handling because the tests in our Assessment Code are not met.
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Norfolk County Council (26 003 686)
Statement Closed after initial enquiries Highway repair and maintenance 05-Aug-2026
Summary: We will not investigate Ms X’s complaint about a Council decision that it will not replace hedging removed during drainage works. There is insufficient evidence of fault to warrant an investigation.
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Hampshire County Council (26 004 082)
Statement Closed after initial enquiries Highway repair and maintenance 05-Aug-2026
Summary: We will not investigate this complaint about delay completing a repair to a footpath. There is insufficient evidence of fault to warrant an investigation.
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Essex County Council (26 005 436)
Statement Closed after initial enquiries Traffic management 05-Aug-2026
Summary: We will not investigate this complaint about travel disruption caused by emergency roadworks near Mrs X’s daughter’s school. This is because the Council was not responsible for the roadworks and the injustice Mrs X claims is not significant enough to warrant investigation.
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London Borough of Hillingdon (26 005 973)
Statement Closed after initial enquiries Council house sales and leaseholders 05-Aug-2026
Summary: We will not investigate this complaint about the cancellation of a right to buy application as Miss X can take her case to court.
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London Borough of Croydon (26 006 186)
Statement Closed after initial enquiries Parking and other penalties 05-Aug-2026
Summary: We will not investigate this complaint about the Council’s handling of a penalty charge notice. This is because the Council has provided a partial remedy for the complaint and the remaining injustice Mr X claims is not significant enough to warrant investigation.
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Hampshire County Council (26 006 622)
Statement Closed after initial enquiries Parking and other penalties 05-Aug-2026
Summary: We will not investigate this complaint about the Council’s handling of representations about a penalty charge notice. This is because any injustice suffered by Mr X is not significant enough to warrant further investigation.
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Wigan Metropolitan Borough Council (26 006 801)
Statement Closed after initial enquiries Council house sales and leaseholders 05-Aug-2026
Summary: We will not investigate this complaint about a disputed right to buy discount as Miss X can take her case to court.
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Manchester City Council (26 007 903)
Statement Closed after initial enquiries Other 05-Aug-2026
Summary: We will not investigate this complaint about the Council issuing Z with a Fixed Penalty Notice. There is no worthwhile outcome achievable from our investigation. Additionally, Z could have challenged the notice in court.