Decision search
Your search has 59746 results
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London Borough of Haringey (25 020 748)
Statement Closed after initial enquiries Allocations 12-Aug-2026
Summary: We will not investigate this complaint about the priority the Council awarded to Miss X’s application for social housing. There is not enough evidence of fault to justify investigating.
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London Borough of Brent (25 021 300)
Statement Closed after initial enquiries Other 12-Aug-2026
Summary: We will not investigate how the Council handled Mr X’s complaints about his local Healthwatch organisation. It is not a good use of public resources to investigate complaints about complaint procedures if we are unable to deal with the substantive issue.
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Statement Closed after initial enquiries Other 12-Aug-2026
Summary: We cannot investigate this complaint about the Council’s alleged failure to make reasonable adjustments. Mr X has been to court and so the law prevents us from investigating.
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Elmbridge Borough Council (25 024 034)
Statement Closed after initial enquiries Homelessness 12-Aug-2026
Summary: We will not investigate Mr X’s complaint about the Council’s handling of his homelessness application. It was reasonable for him to use his right of appeal to the County Court.
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London Borough of Enfield (25 024 052)
Statement Closed after initial enquiries Allocations 12-Aug-2026
Summary: We cannot investigate Ms X complaint about the suitability of two properties allocated to her through the Council’s social housing scheme before and during 2023. The complaint is late and there is no good reason to investigate now.
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Wiltshire Council (25 025 491)
Statement Closed after initial enquiries Planning applications 12-Aug-2026
Summary: We will not investigate Mr X’s complaint about the way the Council considered and approved his neighbour’s planning application. We have not seen enough evidence of fault. Also, we cannot achieve the outcome Mr X is seeking.
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Stafford Borough Council (25 024 901)
Statement Closed after initial enquiries Planning applications 12-Aug-2026
Summary: We will not investigate Miss X’s complaint about the Council’s decision to temporarily restrict communication between planning officers and agents. The Council has already withdrawn the restriction, apologised to Miss X and is acting to improve its service. We consider that further investigation will not lead to a different outcome.
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Luton Borough Council (25 024 977)
Statement Closed after initial enquiries Planning applications 12-Aug-2026
Summary: We will not investigate this complaint about the Council’s handling of the complainant’s planning application and subsequent complaint. It is reasonable to expect her to have used her right of appeal to the Planning Inspector and, in any case, there is insufficient evidence of procedural fault in the way the application was determined. We will not look at the complaints process in isolation.
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Tameside Metropolitan Borough Council (25 024 988)
Statement Upheld Friends and family carers 12-Aug-2026
Summary: We will not investigate this complaint about a kinship placement. This is because further investigation would not lead to a different outcome, any fault has not caused injustice and we will not normally investigate complaint handling if we are not investigating the substantive complaint.
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London Borough of Waltham Forest (25 025 057)
Statement Closed after initial enquiries Enforcement 12-Aug-2026
Summary: We will not investigate Miss X’s complaint about the Council’s refusal to look into her report of a breach of planning control. The complaint is too late and we have seen no reason Miss X could not have complained to us much sooner.