Decision search
Your search has 58551 results
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City of Doncaster Council (25 021 073)
Statement Closed after initial enquiries Charging 21-Jun-2026
Summary: We will not investigate this complaint about the way the Council communicated with Mr X about his mother’s discharge from hospital to a short-term placement. We cannot achieve the outcome the placement should not be paid for which is what Mr X wants.
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Coxbench Hall Limited (25 021 351)
Statement Closed after initial enquiries Charging 21-Jun-2026
Summary: We will not investigate this complaint about the Care Provider’s actions leading up to Mrs Y’s discharge from hospital. Further investigation by us would not lead to a different outcome.
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Essex County Council (25 022 140)
Statement Closed after initial enquiries Safeguarding 21-Jun-2026
Summary: We cannot investigate this complaint about the safeguarding investigation carried out by the Council after Ms X alleged failings in the care of her adult son Mr Y. These matters could reasonably have been raised during court proceedings regarding where Mr Y should live. Even without a court case, investigation would be unlikely to find fault with the way the Council responded to Ms X’s safeguarding referral, or to recommend what she is seeking.
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Sunderland City Council (25 022 356)
Statement Closed after initial enquiries Child protection 21-Jun-2026
Summary: We will not investigate Miss X’s complaint about information included in a safeguarding report. This is because any injustice Miss X may have suffered is not significant enough to justify our involvement. We are also unlikely to add to the Council’s response or achieve anything more for Miss X.
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Cheshire East Council (25 022 470)
Statement Closed after initial enquiries Safeguarding 21-Jun-2026
Summary: We will not investigate the Council’s refusal to investigate Mr X’s concerns about a relative. This is because Mr X is not a suitable representative to raise the complaint as he is not legally authorised to represent his relative. We would not consider a complaint about the complaints process if we are not looking at the underlying complaint. And there is insufficient evidence of fault in the Council’s response to Mr X’s safeguarding complaint.
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Reading Borough Council (25 022 567)
Statement Closed after initial enquiries Direct payments 21-Jun-2026
Summary: We will not investigate this complaint about the Council’s decision to suspend Mr X’s direct payments. This is because the complaint is late and there are no good reasons to exercise discretion to investigate it now.
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North Northamptonshire Council (25 022 608)
Statement Closed after initial enquiries Special educational needs 21-Jun-2026
Summary: We will not investigate this complaint about the Council’s handling of an Education, Health and Care Plan. This is because the complainant has used his right to appeal to the First-tier Tribunal (Special Educational Needs and Disability) and the courts have decided that the Ombudsman cannot intervene where the right to appeal has been used. It would also be reasonable for the complainant to pursue any claim of discrimination in court if not included in matters before the Tribunal.
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Liverpool City Council (25 022 745)
Statement Closed after initial enquiries Child protection 21-Jun-2026
Summary: We will not investigate Miss X’s complaint about the Council’s children’s social care assessment and the conduct of its social worker during that assessment. There is not enough evidence of fault in the Council’s assessment and Social Work England is best placed to respond to any conduct concerns.
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Peterborough City Council (25 026 027)
Statement Closed after initial enquiries Refuse and recycling 21-Jun-2026
Summary: We will not investigate this complaint about the Council’s decision not to replace a refuse container. There is no significant injustice, and we cannot achieve any meaningful outcome.
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Southend-on-Sea City Council (26 003 140)
Statement Closed after initial enquiries Refuse and recycling 21-Jun-2026
Summary: We will not investigate Mr Y’s complaint the Council wrongly decided his property was suitable for a new wheeled bin collection. There is not enough evidence of fault to justify an investigation.