Decision search
Your search has 59746 results
-
Kent County Council (26 008 632)
Statement Closed after initial enquiries School admissions 12-Aug-2026
Summary: We will not investigate Mrs X’s complaint about the School Admissions Appeal Panel’s decision to refuse an appeal. There is not sufficient evidence of fault in the panel’s decision making to warrant an investigation.
-
London Borough of Ealing (26 009 625)
Statement Closed after initial enquiries Transport 12-Aug-2026
Summary: We will not investigate this complaint about Ms X’s Blue Badge application because there is not enough evidence of fault in the Council’s decision to justify an investigation.
-
London Borough of Ealing (26 009 932)
Statement Closed after initial enquiries School admissions 12-Aug-2026
Summary: We will not investigate this complaint about a school allocation for Mr X’s child. There is not enough evidence of fault in how the Council reached its decision to warrant further investigation.
-
London Borough of Tower Hamlets (26 011 471)
Statement Closed after initial enquiries Local welfare payments 12-Aug-2026
Summary: We will not investigate this complaint about the information the Council provided in response to a request by us. It is unlikely we would find fault in the Council’s actions.
-
London Borough of Richmond upon Thames (26 011 668)
Statement Upheld Other 12-Aug-2026
Summary: Ms X complained about the way the Council assessed her and her children. The Council was at fault for failing to investigate her complaint using the statutory procedure. This caused Ms X to miss out on an independent investigation of her complaint. The Council has agreed to apologise, make a payment and offer her the opportunity to consider her complaint using the correct procedure. It will also make service improvements.
-
Hertfordshire County Council (26 012 656)
Statement Closed after initial enquiries Highway repair and maintenance 12-Aug-2026
Summary: We will not exercise discretion to investigate this complaint about the Council’s maintenance of a highway drain near Mrs X’s property. This complaint was received outside the normal 12-month period for investigating complaints. There is no evidence to suggest that Mrs X could not have complained to us sooner.
-
London Borough of Redbridge (26 012 703)
Statement Closed after initial enquiries Parking and other penalties 12-Aug-2026
Summary: We will not investigate this complaint about the Council’s decision not to cancel a parking penalty charge notice as it is unlikely we will find fault by the Council.
-
Westminster City Council (26 012 738)
Statement Closed after initial enquiries Assessment and care plan 12-Aug-2026
Summary: We will not investigate Mr X’s complaint alleging Council failings when dealing with his social care needs in 2018 and 2022. This is because the complaint is late and there are insufficient grounds for us to investigate.
-
Cheshire East Council (26 013 193)
Statement Closed after initial enquiries Other 12-Aug-2026
Summary: We cannot investigate Mr X’s complaint about the actions of a parish council. Parish councils are not bodies within our jurisdiction. For the rest, any injustice Mr X has experienced is not significant enough to justify our involvement. Additionally, we cannot achieve the outcomes he wants so there is no worthwhile outcome achievable by our investigation.
-
London Borough of Croydon (26 013 216)
Statement Closed after initial enquiries Private housing 12-Aug-2026
Summary: We will not investigate Mr X’s complaint about matters in connection with an abatement notice. This is because Mr X used his legal right to appeal and it is not possible to separate out his concerns from the substantive issue which provided a legal remedy.