Decision search
Your search has 54634 results
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Statement Closed after initial enquiries Parking and other penalties 17-Sep-2025
Summary: We will not investigate Mrs X’s complaint about the Council’s refusal to cancel a Penalty Charge Notice. This is because Mrs X had a right of appeal which it would have been reasonable for her to use and the injustice she claims is not significant enough to justify our involvement.
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Sandwell Metropolitan Borough Council (25 007 292)
Statement Closed after initial enquiries Refuse and recycling 17-Sep-2025
Summary: We will not investigate Mrs X’s complaint about the Council publishing the incorrect start date for its green waste collection service. This is because the matter has not caused Mrs X any significant personal injustice which is so serious that it warrants an investigation.
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Lake District National Park Authority (25 007 823)
Statement Closed after initial enquiries Enforcement 17-Sep-2025
Summary: We will not investigate this complaint about how the Authority dealt with a breach of planning control. This is because we are unlikely to find fault.
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Harlow District Council (25 008 054)
Statement Closed after initial enquiries Refuse and recycling 17-Sep-2025
Summary: We will not investigate Mr X’s complaint that a Council officer took a photograph of his property. Any injustice Mr X has suffered is not significant enough to warrant investigation.
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Cheshire West & Chester Council (25 008 112)
Statement Closed after initial enquiries School admissions 17-Sep-2025
Summary: We will not investigate Mrs X’s complaint about an unsuccessful school admission appeal. This is because there is not enough evidence of fault for us to be able to question the panel’s decision.
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Durham County Council (25 008 177)
Statement Closed after initial enquiries Councillor conduct and standards 17-Sep-2025
Summary: We will not investigate this complaint about how the Council dealt with complaints about the conduct of councillors. This is because we are unlikely to find fault.
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Sheffield City Council (25 008 364)
Statement Closed after initial enquiries Child protection 17-Sep-2025
Summary: We will not investigate this complaint about Mr X’s contact with the Council. This is because the Council has already investigated, apologised for fault for some of the complaint and provided an explanation for its actions. Therefore, further investigation would not lead to a different outcome.
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Southend-on-Sea City Council (25 008 903)
Statement Closed after initial enquiries Council tax 17-Sep-2025
Summary: We will not investigate this complaint about an empty property council tax premium as it unlikely we will find fault by the Council. The Council has offered a suitable financial payment for fault it acknowledged in the way it handled certain other aspects of Mrs X’s council tax account.
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Basildon Borough Council (25 009 003)
Statement Closed after initial enquiries Homelessness 17-Sep-2025
Summary: We cannot investigate Ms X’s complaint about the suitability of accommodation the Council offered her because she has started court action about the matter.
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Transport for London (25 009 636)
Statement Closed after initial enquiries Highway repair and maintenance 17-Sep-2025
Summary: We will not investigate this complaint about an accident for which Mrs X is claiming compensation for personal injury. This is because it would be reasonable for Mrs X to take the matter to court.