Decision search
Your search has 54634 results
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Hampshire County Council (25 009 560)
Statement Closed after initial enquiries Parking and other penalties 18-Sep-2025
Summary: We cannot investigate this complaint about the enforcement of a parking penalty charge notice as the matter is now outside our legal remit since the complainant asked the court to consider her case.
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London Borough of Enfield (25 005 554)
Statement Closed after initial enquiries Allocations 18-Sep-2025
Summary: We will not investigate Mrs Y’s complaint about the suitability of temporary accommodation arranged by the Council over a ten-year period and the removal of her ability to bid on properties in 2020. This is because the complaint is late. There is no evidence to suggest that Mrs Y could not have complained to us sooner.
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Cambridgeshire County Council (25 006 767)
Statement Closed after initial enquiries Transport 18-Sep-2025
Summary: We cannot investigate Mr X’s complaint about a community car scheme because it lies outside our jurisdiction. This is because the matter complained about is not an administrative function of the Council.
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Horsham District Council (25 006 771)
Statement Closed after initial enquiries Councillor conduct and standards 18-Sep-2025
Summary: We will not investigate Mr X’s complaint about the Councils handling of a complaint about his conduct. This is because there is not enough evidence of fault to justify our involvement.
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London Borough of Waltham Forest (25 006 802)
Statement Closed after initial enquiries Parking and other penalties 18-Sep-2025
Summary: We will not investigate Mr X’s complaint about the Council not removing an illegally parked, abandoned car. This is because the matter complained about has not caused Mr X any significant personal injustice which is so serious that it warrants a further investigation by this office.
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Spelthorne Borough Council (25 007 202)
Statement Closed after initial enquiries Councillor conduct and standards 18-Sep-2025
Summary: Mr X complains about the way the Council dealt with his concerns about being bullied by other councillors in 2023. He also says officers subjected him to a ‘kangaroo court’. We will not investigate as this complaint is late received outside our usual 12-month period for investigating. Mr X says he has been ill and could not complain earlier. But, even if we did exercise discretion to investigate, there is not enough evidence of fault by the Council to justify investigating.
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London Borough of Richmond upon Thames (25 004 584)
Statement Closed after initial enquiries Allocations 18-Sep-2025
Summary: We will not exercise discretion to investigate this complaint about the Council’s assessment of a housing application and potential homelessness in 2016. This complaint was received outside the normal 12-month period for investigating complaints. There is no evidence to suggest that Ms X could not have complained to us sooner.
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London Borough of Redbridge (25 004 586)
Statement Upheld Special educational needs 18-Sep-2025
Summary: We have upheld Mrs X’s complaint because the Council delayed completing the annual review of her son’s Education Health and Care Plan. It also missed the phased transfer deadline. The Council has agreed to provide a proportionate remedy to Mrs X.
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London Borough of Hillingdon (25 004 767)
Statement Closed after initial enquiries Other 18-Sep-2025
Summary: We will not investigate Mr X’s complaint about the Council misleading him into making a planning application it will not support. We have not seen enough evidence of fault in the Council’s actions. Also, we will not investigate his complaint about delay and failure to provide information. It is reasonable to expect Mr X to complain to the Information Commissioner’s Officer on this point.
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Dover District Council (25 004 862)
Statement Closed after initial enquiries Allocations 18-Sep-2025
Summary: We will not exercise discretion to investigate this complaint about the Council’s assessment of a housing application in 2022 and 2023. This complaint was received outside the normal 12-month period for investigating complaints. There is no evidence to suggest that Miss X could not have complained to us sooner.