Havant Borough Council (25 009 087)

Statement Closed after initial enquiries Commercial and contracts 25-Nov-2025

Summary: We will not investigate Mr X’s complaint about the Council ending his business tenancy. The Courts are best placed to deal with contractual matters.

Bristol City Council (25 010 617)

Statement Closed after initial enquiries Commercial and contracts 25-Nov-2025

Summary: We will not investigate Mr X’s complaint about the Council’s decision to require contractors to operate with either a Private Hire Vehicle or a Public Service Vehicle licence when providing school transport. This is because his complaint is late and I have found no good reason why he could not have come to us sooner.

Telford & Wrekin Council (25 015 816)

Statement Closed after initial enquiries Other 25-Nov-2025

Summary: We will not investigate this complaint about the Council’s failure to respond to Mr X’s subject access request. This is because this matter concerns personal data; the Information Commissioner’s office is best placed to deal with it.

London Borough of Redbridge (24 022 368)

Statement Upheld Other 24-Nov-2025

Summary: Mr X complained about how the Council handled his concerns after it issued a Fixed Penalty Notice (FPN). Mr X said this distressed him and impacted him financially. There was fault in the way the Council provided incorrect information and did not fully respond to Mr X’s representations. This distressed Mr X. The Council agreed to apologise.

Nottinghamshire County Council (25 010 531)

Statement Closed after initial enquiries Other 24-Nov-2025

Summary: We will not investigate Miss X’s complaint about an alleged data breach. This is because complaints about data matters such as this are best considered and decided by the Information Commissioner’s Office.

Manchester City Council (25 016 640)

Statement Closed after initial enquiries Leisure and culture 24-Nov-2025

Summary: We will not investigate this complaint about the Council’s response to an incident involving Ms X. This is because an investigation would not lead to a different outcome.

Amber Valley Borough Council (25 012 871)

Statement Closed after initial enquiries Councillor conduct and standards 24-Nov-2025

Summary: We will not investigate Mr X’s complaint about the Councils handling of a Councillor standards complaint about his conduct. This is because there is not enough evidence of procedural fault to justify our involvement and another body is better placed to consider the other elements of his complaint.

Trafford Council (25 018 229)

Statement Closed after initial enquiries Other 24-Nov-2025

Summary: We will not investigate this complaint about the Council’s policy on its employees’ use of its toilet facilities following the UK Supreme Court ruling on sex in the Equality Act as Mr X is not caused a level of personal injustice from it that would warrant our further involvement.

Essex County Council (25 009 535)

Statement Closed after initial enquiries Other 21-Nov-2025

Summary: We will not investigate Mr X’s complaint that his human rights have been breached by the Council’s failure to investigate his previous three complaints. This is because we cannot achieve the outcome sought and there is no worthwhile outcome.

North Northamptonshire Council (25 014 377)

Statement Closed after initial enquiries Leisure and culture 21-Nov-2025

Summary: We will not investigate this complaint about the Council’s handling of Miss X’s request relating to a community centre. This is because it is a late complaint and we will not exercise discretion to consider it because Miss X has not provided any good reasons why it could not have been brought to us sooner.