Sandwell Metropolitan Borough Council (24 007 933)

Statement Upheld Land 10-Mar-2025

Summary: Ms X complained the Council misrepresented the fees and process involved in her buying council owned land next to her home. She also complained it took too long to consider her request and her complaint. We found fault by the Council which caused Ms X uncertainty. The Council agreed to apologise to Ms X and make her payment in recognition of the injustice caused to her.

Chelmsford City Council (24 007 646)

Statement Not upheld Land 06-Mar-2025

Summary: Mr X complained the Council has failed to maintain the grounds near to where he lives in line with other adjacent estates. We do not find the Council was at fault.

Derbyshire Dales District Council (24 016 345)

Statement Closed after initial enquiries Land 18-Feb-2025

Summary: We will not investigate Ms X’s complaint that the Council is failing to encourage biodiversity on Council-managed land in her area. We could not achieve a worthwhile outcome, there is insufficient personal injustice and the Information Commissioner’s Office is better placed to investigate a complaint about access to information.

Tewkesbury Borough Council (24 015 513)

Statement Closed after initial enquiries Land 13-Feb-2025

Summary: We will not investigate Ms X’s complaint about the Council’s refusal to fund a surveyor to assess whether erosion on nearby Council land is impacting on her property. There is insufficient evidence of fault to warrant an investigation.

Halton Borough Council (24 015 677)

Statement Closed after initial enquiries Land 13-Feb-2025

Summary: We will not investigate this complaint about contaminated land. The complaint is late and there is no good reason why Ms X could not have approached us sooner.

Bournemouth, Christchurch and Poole Council (24 015 668)

Statement Closed after initial enquiries Land 12-Feb-2025

Summary: We will not investigate Mr X’s complaint about how the Council managed land it owned, including communication it sent to Mr X. There is no significant injustice and there is no worthwhile outcome an investigation can achieve.

London Borough of Hillingdon (24 015 689)

Statement Closed after initial enquiries Land 06-Feb-2025

Summary: We will not investigate this complaint about the Council’s refusal to sell land to Ms X. This is because there is no worthwhile outcome achievable by us investigating.

Breckland District Council (24 016 290)

Statement Closed after initial enquiries Land 04-Feb-2025

Summary: We will not investigate this complaint about the sale of land as the complaint is made late to us and there are not good reasons to investigate now.

Manchester City Council (24 015 111)

Statement Closed after initial enquiries Land 03-Feb-2025

Summary: We will not investigate this complaint about the Council’s actions relating to Mr X’s ground rent charges, or its responses to Mr X’s request for financial information. Mr X has an alternative legal remedy for matters relating to leasehold disputes. And the Information Commissioner’s Office are a body better suited to deal with his complaint about the provision of information.

West Lancashire Borough Council (24 015 053)

Statement Closed after initial enquiries Land 14-Jan-2025

Summary: We will not investigate this complaint about how long the Council has taken to consider and respond to Mr X’s request to buy land from it. This is because it is a late complaint and there are no good reasons why it could not have been made sooner.