Cornwall Council (24 021 864)

Statement Closed after initial enquiries Land 20-Jul-2025

Summary: We will not investigate this complaint about the Council’s conduct regarding the wrongful claim of Mrs X’s land as a public highway. This is because the substantive complaint is late and we cannot investigate issues that have already been dealt with in court.

Wiltshire Council (25 002 547)

Statement Closed after initial enquiries Land 20-Jul-2025

Summary: We will not investigate this complaint about an alleged delay by the Council in handling a property purchase. This is because there is another organisation better placed to deal with the complaint.

Leeds City Council (25 002 229)

Statement Closed after initial enquiries Land 14-Jul-2025

Summary: We will not investigate this complaint about the Council defending legal action. This is because we do not have jurisdiction to investigate matters heard in court.

Northumberland County Council (24 008 077)

Statement Upheld Land 07-Jul-2025

Summary: We will not investigate this complaint the Council has not maintained a piece of land. That is because this dispute about responsibility and ownership is best considered by the courts.

Swindon Borough Council (24 020 315)

Statement Closed after initial enquiries Land 16-Jun-2025

Summary: We will not investigate Mr X’s complaint about the Council’s property lease agreement with a private firm from over 10 years ago, its agreement to sell land to the firm, and a conflict of interest regarding that sale and its planning authority role. The lease issue is late, there is no good reason to investigate it now and investigation would not achieve a worthwhile outcome. There is not enough evidence of fault in the conflict issue to justify an investigation. There is insufficient significant personal injustice to Mr X caused by all matters complained of to warrant us investigating. We also cannot achieve the outcome Mr X wants from his complaint.

Rotherham Metropolitan Borough Council (24 021 699)

Statement Closed after initial enquiries Land 09-Jun-2025

Summary: We will not investigate this complaint that the Council should pay compensation for property damage and personal injury which occurred as a result of its handling of a land transfer. It is reasonable to expect the complainant to pursue a court remedy instead.

Wirral Metropolitan Borough Council (25 001 497)

Statement Closed after initial enquiries Land 28-May-2025

Summary: We will not investigate Mr X’s complaint about the Council’s decisions about the management of land it owns because there is insufficient evidence of fault in its decision-making and because we could not achieve the outcome Mr X wants.

Bedford Borough Council (24 007 643)

Statement Upheld Land 28-May-2025

Summary: Ms C complained on behalf of her client Ms D, that the Council did not honour a commitment it gave that she could move on to a pitch at a Gypsy and Traveller site. We upheld the complaint, finding the Council should not have withdrawn its offer to Ms D. Its actions caused her distress and meant she missed an opportunity to move on to the site. The Council had recognised fault in its communications with Ms D. It had apologised and offered a symbolic payment. But we considered these measures did not adequately remedy Ms D’s injustice. The Council accepted our findings and agreed to increase its symbolic payment to Ms D and allocate the next available pitch at the site to her. It also agreed to consider a series of concerns we highlighted about its existing allocations policy as part of a review of that policy.

Rother District Council (24 021 578)

Statement Closed after initial enquiries Land 14-May-2025

Summary: We will not investigate this complaint about the Council refusing to include the complainant’s land in its Brownfield Land Register. There is insufficient evidence of fault in the way the Council reached its decision, and we cannot achieve the outcome the complainant is seeking.

Bristol City Council (24 022 134)

Statement Closed after initial enquiries Land 14-May-2025

Summary: We will not investigate this complaint the Council has not taken appropriate enforcement action against encampments. There is not enough evidence of fault to justify our involvement.