Havant Borough Council (24 001 548)

Statement Closed after initial enquiries Land 04-Jun-2024

Summary: We will not investigate this complaint about a lease dispute as it is made late to us and is ultimately a matter for the courts.

Suffolk County Council (24 000 925)

Statement Closed after initial enquiries Land 02-Jun-2024

Summary: We will not investigate this complaint about the Council authorising highway infrastructure works on land which Mrs X claims is inside her property boundary. We cannot determine boundary disputes and only the courts could provide a legal remedy if Mrs X wishes to challenge the extent of the highway boundary.

West Sussex County Council (23 020 785)

Statement Closed after initial enquiries Land 12-May-2024

Summary: We will not investigate this complaint about matters relating to land the complainants bought from the Council some years ago. This is because it falls outside our jurisdiction due to the passage of time and the availability of a court remedy against the Council which we would reasonably expect them to use.

Sunderland City Council (23 021 207)

Statement Closed after initial enquiries Land 06-May-2024

Summary: We will not investigate this complaint about the Council’s application to the Land Registry concerning land which Mr X says falls under his ownership. This is because the complaint falls outside our jurisdiction as it is a late complaint and because Mr X has a right of appeal to the courts if he wants to challenge the Council’s position.

London Borough of Enfield (23 004 650)

Statement Upheld Land 02-May-2024

Summary: The Council was at fault for the way it dealt with some land adjoining Mrs B’s property. It told her she could buy it when she could not. It then put the land up for sale, although it was restricted from doing so. It also failed to respond to her emails or provide her with the right information, which meant she felt she had to instruct solicitors. It has agreed to make symbolic remedy payments to Mrs B to recognise her injustice.

Bournemouth, Christchurch and Poole Council (23 020 225)

Statement Closed after initial enquiries Land 24-Apr-2024

Summary: We will not investigate this complaint about the Council’s inclusion of an area for a proposed traveller site in the draft Local Plan. The complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. The personal injustice arising from the alleged fault is not significant enough to justify our continued involvement, and there is another body better placed to consider concerns about the content of the Local Plan.

Shropshire Council (23 018 194)

Statement Closed after initial enquiries Land 21-Apr-2024

Summary: We will not investigate this complaint about the Council’s decision not to remove some vegetation or maintain a verge. This is because the complainant could take legal action. We will not investigate a complaint that the Council prolonged the complaints process because there is insufficient evidence of fault.

Somerset Council (23 015 605)

Statement Closed after initial enquiries Land 16-Apr-2024

Summary: We will not investigate Mr X’s complaint about the Council’s maintenance of land it owns near his home. An investigation would not lead to a different outcome or achieve what Mr X wants.

Walsall Metropolitan Borough Council (24 000 208)

Statement Closed after initial enquiries Land 15-Apr-2024

Summary: We will not exercise discretion to investigate this complaint about the Council’s decision to make a compulsory purchase order. This complaint was received outside the normal 12-month period for investigating complaints. There is no evidence to suggest that Mr X could not have complained to us sooner.

East Riding of Yorkshire Council (23 018 718)

Statement Closed after initial enquiries Land 03-Apr-2024

Summary: We will not investigate Mrs X’s complaint about a neighbour’s fence crossing her land boundary and the Council’s actions because the main complaint is about a private civil matter and an investigation is unlikely to achieve any meaningful outcome.