Newcastle upon Tyne City Council (25 001 949)

Statement Closed after initial enquiries Leisure and culture 04-Aug-2025

Summary: We will not investigate Ms X’s complaint about the allotment association committee or the Council’s oversight of the committee’s complaints handling. This is because there is insufficient evidence of fault to justify our involvement and, in any case, further investigation is unlikely to lead to a different outcome.

Newcastle upon Tyne City Council (25 002 376)

Statement Closed after initial enquiries Leisure and culture 04-Aug-2025

Summary: We will not investigate Ms X’s complaint about the allotment association committee or the Council’s oversight of the committee’s complaints handling. This is because there is insufficient evidence of fault to justify our involvement and, in any case, further investigation is unlikely to lead to a different outcome.

Kirklees Metropolitan Borough Council (25 003 658)

Statement Closed after initial enquiries Leisure and culture 04-Aug-2025

Summary: We will not investigate this complaint about leisure facilities membership fees. It is reasonable to expect Mr X to take the matter to court.

East Devon District Council (25 004 748)

Statement Closed after initial enquiries Leisure and culture 03-Aug-2025

Summary: We will not investigate this complaint about a Public Spaces Protection Order. That is because the complaint is late.

Brighton & Hove City Council (25 008 154)

Statement Closed after initial enquiries Leisure and culture 03-Aug-2025

Summary: We will not investigate Mr X’s complaint that the Council discriminated against him by the way it communicated with him. This is because any injustice is not significant enough to justify our involvement.

Bristol City Council (25 006 851)

Statement Closed after initial enquiries Leisure and culture 28-Jul-2025

Summary: We will not investigate Mr B’s complaint about the Council charging for overdue library books when he did not receive the usual email reminder. This is because there is not enough evidence of fault to justify an investigation. And, Mr B has not suffered a serious or significant injustice which would justify an investigation.

London Borough of Lambeth (24 020 841)

Statement Closed after initial enquiries Leisure and culture 27-Jul-2025

Summary: We will not investigate this complaint about the Council’s policy to allow considerate cycling in its parks. There is insufficient evidence of fault and if Mr X and Mr Y believe the Council’s actions are unlawful, this is better considered by a court.

London Borough of Hackney (25 007 509)

Statement Closed after initial enquiries Leisure and culture 23-Jul-2025

Summary: We will not investigate Mrs X’s complaint about the actions of staff at a leisure facility. This is because we could not add to the investigation completed by the Council.

Manchester City Council (25 002 224)

Statement Closed after initial enquiries Leisure and culture 22-Jul-2025

Summary: We will not investigate this complaint about how the Council manages access to single sex spaces in its leisure facilities. This is because there is insufficient evidence of fault.

Royal Borough of Kensington & Chelsea (25 007 127)

Statement Closed after initial enquiries Leisure and culture 22-Jul-2025

Summary: We will not investigate Mr X’s complaint about the information on the Council’s website about a community venue. This is because an investigation would be unable to achieve the outcome he wants.