Sandwell Metropolitan Borough Council (24 004 770)

Statement Closed after initial enquiries Leisure and culture 18-Mar-2025

Summary: We will not investigate this complaint about the Council not providing Mr X with items he believes should be returned to him. This is because this is a dispute about property ownership and Mr X has an alternative legal remedy through the courts, who can settle such a dispute. And it would be reasonable to expect Mr X to use this alternative legal remedy.

Hastings Borough Council (24 020 625)

Statement Closed after initial enquiries Leisure and culture 13-Mar-2025

Summary: We will not investigate this complaint about the Council’s response to Ms X’s report of a breach of allotment rules by an allotment holder. There is no significant injustice, and we cannot achieve the outcome Ms X is seeking.

Colchester City Council (24 019 077)

Statement Closed after initial enquiries Leisure and culture 12-Mar-2025

Summary: We will not investigate Mrs X’s complaint about the Council’s provision of swimming lessons. This is because there is insufficient evidence of fault for part of the complaint, and an investigation into the remainder is unlikely to achieve any additional outcome.

North Yorkshire Council (24 020 713)

Statement Closed after initial enquiries Leisure and culture 10-Mar-2025

Summary: We will not investigate this complaint about the Council’s online booking system for a leisure facility. Any injustice to Mr X is not significant enough to warrant an investigation, and, in any case, there is no worthwhile outcome achievable by us investigating.

Eastbourne Borough Council (24 017 423)

Statement Closed after initial enquiries Leisure and culture 24-Feb-2025

Summary: We will not investigate Mr X’s complaint about a Council decision to close some of the facilities at a local leisure centre. There is insufficient personal injustice to warrant our involvement and we cannot achieve what he wants.

Eastbourne Borough Council (24 017 517)

Statement Closed after initial enquiries Leisure and culture 24-Feb-2025

Summary: We will not investigate this complaint about a Council public consultation exercise. Three is insufficient injustice to warrant our involvement and we could not achieve what Ms X wants.

Hartlepool Borough Council (24 018 746)

Statement Upheld Leisure and culture 24-Feb-2025

Summary: We will not investigate this complaint about a Council Officer’s conduct. Further investigation would not lead to a different outcome.

Stoke-on-Trent City Council (24 019 083)

Statement Closed after initial enquiries Leisure and culture 19-Feb-2025

Summary: We will not investigate this complaint about the Council’s response to a complaint about structures on an allotment plot. There is no significant injustice.

Eastbourne Borough Council (24 018 081)

Statement Closed after initial enquiries Leisure and culture 14-Feb-2025

Summary: We cannot investigate Mr and Mrs X’s complaint about the Council’s decision-making in relation to the partial closure of a leisure facility. This is because it is a decision taken by the Council that affects all or most of the people in the Council’s area.

London Borough of Southwark (24 017 331)

Statement Closed after initial enquiries Leisure and culture 13-Feb-2025

Summary: We will not investigate this complaint about reservation charges at the library. This is because there is insufficient evidence of fault by the Council.