Recent statements in this category are shown below:
-
Dover District Council (26 005 900)
Statement Closed after initial enquiries Leisure and culture 08-Sep-2026
Summary: We will not investigate this complaint about the Council's decision to install mixed-sex changing facilities at a leisure centre. This is because further investigation is unlikely to find evidence of fault in the way the Council reached its decision.
-
Chesterfield Borough Council (25 019 038)
Statement Upheld Leisure and culture 06-Sep-2026
Summary: The Council was at fault when music was played during a quieter swim session. The Council has apologised which is an appropriate remedy for the injustice caused. The Council is not at fault for its decision to run quieter swim sessions at the same time as other activities.
-
Statement Closed after initial enquiries Leisure and culture 06-Sep-2026
Summary: We will not investigate Mr X's complaint about the Council's handling of his complaint about alleged harassment at a library. This is because we could not add to the Council's investigation or achieve a worthwhile outcome.
-
Statement Closed after initial enquiries Leisure and culture 03-Sep-2026
Summary: We will not investigate Miss X’s complaint about the Council installing a fence in a local park. This is because there is insufficient evidence of fault by the Council and any personal injustice is not significant enough to warrant an investigation.
-
Hastings Borough Council (26 004 504)
Statement Closed after initial enquiries Leisure and culture 02-Sep-2026
Summary: We will not investigate this complaint about the Council’s response to Ms X’s reports of harassment regarding her allotment. This is because there is not enough evidence of fault to warrant our involvement.
-
Watford Borough Council (26 015 297)
Statement Closed after initial enquiries Leisure and culture 02-Sep-2026
Summary: We will not investigate this complaint about the Council’s cancellation policy for leisure centre classes. This is because an investigation would not achieve a meaningful outcome and the alleged fault has not caused Mr B a significant injustice.
-
Telford & Wrekin Council (25 030 503)
Statement Closed after initial enquiries Leisure and culture 01-Sep-2026
Summary: We will not investigate Mr X’s complaint about the conduct of Council employees and contractors. It is too late for us to consider some of his complaints. There is not enough evidence of fault to justify us investigating the other issues. There are also other organisations better placed to consider Mr X’s concerns.
-
Basildon Borough Council (26 013 479)
Statement Closed after initial enquiries Leisure and culture 01-Sep-2026
Summary: We will not investigate Mr X’s complaint about the Council damaging his allotment plot. This is because there is another body better placed to consider his complaint and subsequently, we cannot achieve the outcome he wants.
-
Surrey County Council (26 013 400)
Statement Closed after initial enquiries Leisure and culture 31-Aug-2026
Summary: We will not investigate this complaint about the Council's handling of a further complaint about library services. This is because there is insufficient evidence of significant personal injustice and further investigation is unlikely to achieve a worthwhile outcome.
-
Bournemouth, Christchurch and Poole Council (25 027 983)
Statement Closed after initial enquiries Leisure and culture 27-Aug-2026
Summary: We will not investigate Mr X’s complaint about the Council’s failure to properly investigate his exclusion from a leisure facility. There is not enough evidence of fault by the Council to justify our involvement.