Kent County Council (25 003 421)

Statement Closed after initial enquiries Other 15-Jul-2025

Summary: We will not investigate Mrs X’s complaint that the Council failed to respond to her request for information about her daughter. This is because it is made late and I see no good reason to exercise discretion and consider it now.

Royal Borough of Greenwich (25 002 338)

Statement Closed after initial enquiries Other 15-Jul-2025

Summary: We will not investigate this complaint about the Council’s communication of a holocaust memorial day event because we are unlikely to achieve a worthwhile outcome.

New Forest District Council (25 000 449)

Statement Closed after initial enquiries Other 14-Jul-2025

Summary: We will not investigate Mr X’s complaint about the Council’s communication with him. This is because any injustice is not significant enough to justify further investigation.

London Borough of Southwark (25 007 538)

Statement Closed after initial enquiries Other 14-Jul-2025

Summary: We cannot investigate Mr B’s complaint that he suffered injuries after slipping on a wet floor in a Council-owned housing block. This is because we cannot investigate complaints about the management of social housing by councils.

South Oxfordshire District Council (25 003 482)

Statement Closed after initial enquiries Other 13-Jul-2025

Summary: We will not investigate this complaint about the way the Council considered a complaint about a breach of the code of conduct. We are unlikely to find fault in the Council’s actions.

Crawley Borough Council (25 002 824)

Statement Closed after initial enquiries Other 13-Jul-2025

Summary: We will not investigate Mr X’s complaint about the actions of the Council’s Monitoring Officer. There is insufficient evidence of fault to warrant an investigation.

Royal Borough of Kingston upon Thames (25 001 989)

Statement Closed after initial enquiries Other 10-Jul-2025

Summary: We cannot investigate Ms X’s complaint about the handling of her Jobseeker’s Allowance claim because it lies outside our jurisdiction. This is because the complaint is not about an administrative function of the Council. The Council is not responsible for the issues raised as it is about decisions made by the Department for Work and Pensions.

Royal Borough of Kingston upon Thames (25 003 679)

Statement Closed after initial enquiries Other 10-Jul-2025

Summary: We will not investigate Mr X’s complaint relating to freedom of information matters. This is because the Information Commissioner’s Office is the body best placed to consider it.

Oldham Metropolitan Borough Council (25 000 529)

Statement Closed after initial enquiries Other 09-Jul-2025

Summary: We will not investigate this complaint that the Council has failed to have regard to the Equality Act in relation to debt recovery. This is because there is insufficient evidence of fault by the Council.

Surrey Police & Crime Commissioner (25 002 363)

Statement Closed after initial enquiries Other 09-Jul-2025

Summary: We cannot investigate this complaint about the Police’s handling of a crime investigation and the Authority’s review of a related complaint. This is because we have no power to investigate complaints connected with the investigation or prevention of crime.