Dudley Metropolitan Borough Council (24 019 942)

Statement Closed after initial enquiries Commercial and contracts 29-Apr-2025

Summary: We will not investigate Mr X’s complaint about the way works were carried out on his property under a grant provided by the Council. We are unlikely to find fault to warrant investigation and it is reasonable to expect Mr X to apply to the Courts who are better placed in this case to determine any dispute about contracts.

Royal Borough of Kensington & Chelsea (24 020 895)

Statement Closed after initial enquiries Commercial and contracts 24-Apr-2025

Summary: We will not investigate Mr X’s complaint about how the Council managed the lease for a public space. This is because his complaint is made late, and I see no good reason why he could not have made it sooner. I will not investigate Ms Z’s complaint because it is not about an administrative function of the Council.

Kirklees Metropolitan Borough Council (24 017 888)

Statement Closed after initial enquiries Commercial and contracts 15-Apr-2025

Summary: We will not investigate this complaint about business grants under Covid-19 pandemic schemes. This is because it is late without good reason, and we could not investigate effectively so long after the events or achieve what Mr B seeks.

Cheshire West & Chester Council (24 019 443)

Statement Closed after initial enquiries Commercial and contracts 14-Apr-2025

Summary: We cannot investigate this complaint about the Council’s handling of a wayleave agreement. This is because it is about a commercial transaction relating to industrial or business premises on land the Council owns and leases to the complainant.

Leicester City Council (24 010 652)

Statement Upheld Commercial and contracts 08-Apr-2025

Summary: Mr X complained that the Council had not dealt properly with invoices for his business. The Council has delayed providing invoices. Mr X has suffered financial loss and incurred a fine due to being unable to reconcile and file his tax return. The Council should repay Mr X £64.45 for his fine, pay Mr X £200 for uncertainty and review its processes.

London Borough of Enfield (24 023 393)

Statement Closed after initial enquiries Commercial and contracts 03-Apr-2025

Summary: We will not investigate Mr B’s complaint about the Council not complying with a lease agreement. This is because it is reasonable for Mr B to take the Council to court.

West Sussex County Council (24 018 383)

Statement Closed after initial enquiries Commercial and contracts 01-Apr-2025

Summary: We will not investigate Mr X’s complaint about how the Council commissions care services. That is because it does not meet the tests set out in our Assessment Code.

Birmingham City Council (24 020 803)

Statement Closed after initial enquiries Commercial and contracts 28-Mar-2025

Summary: We will not investigate Mr X’s complaint about the Council’s failure to pay invoices on-time. This is because it would be reasonable for Mr X to take the matter to court.

Gloucestershire County Council (24 019 756)

Statement Closed after initial enquiries Commercial and contracts 27-Mar-2025

Summary: We will not investigate Mrs X’s historic complaint about unpaid charges for care provision. The complaint lies outside our jurisdiction because it is late and there are no good grounds to exercise discretion to consider this very late complaint now.

London Borough of Wandsworth (24 022 490)

Statement Closed after initial enquiries Commercial and contracts 26-Mar-2025

Summary: We will not investigate Mr X’s complaint that the Council failed to comply with a previous decision made by this Office in 2005. This is because the complaint is late and there are no good reasons to exercise our discretion to investigate it now.