Transport for London (25 025 385)

Statement Upheld Commercial and contracts 07-Jul-2026

Summary: We will not investigate this complaint about the Authority’s decision to follow enforcement action over rent arrears. The matter was resolved before our involvement.

Coventry City Council (25 022 051)

Statement Closed after initial enquiries Commercial and contracts 25-Jun-2026

Summary: We will not investigate this complaint about the Council’s handling of a commercial lease. This is because the courts are best placed to deal with contractual matters, and it would be reasonable for the complainant to pursue the matter in court.

London Borough of Hillingdon (25 018 849)

Statement Closed after initial enquiries Commercial and contracts 24-Jun-2026

Summary: We will not investigate this complaint about the Council’s poor communication. This is because any injustice is not significant enough to justify our involvement.

London Borough of Tower Hamlets (25 027 228)

Statement Closed after initial enquiries Commercial and contracts 24-Jun-2026

Summary: We will not investigate this complaint about a commercial lease between Mrs X and the Council. This complaint was received outside the normal 12-month period for investigating complaints. There is no evidence to suggest that Mrs X could not have complained to us sooner.

Breckland District Council (25 022 172)

Statement Closed after initial enquiries Commercial and contracts 23-Jun-2026

Summary: We will not investigate this complaint about the Council’s handling of an application for a commercial lease. This is because there is not enough evidence of fault to justify investigating further.

Leicester City Council (25 020 873)

Statement Closed after initial enquiries Commercial and contracts 18-Jun-2026

Summary: We will not investigate this complaint about the Council not repairing heating in a commercial property. It is reasonable for Mr X to take the Council to court.

Buckinghamshire Council (25 019 097)

Statement Closed after initial enquiries Commercial and contracts 02-Jun-2026

Summary: We will not investigate Mr X’s complaint about unpaid invoices for services his company provided to the Council because other bodies including either court or the Public Procurement Review Service are better suited to consider the matter.

St Helens Metropolitan Borough Council (25 020 944)

Statement Closed after initial enquiries Commercial and contracts 28-May-2026

Summary: We will not investigate this complaint about the Council making a false statement because any injustice is not significant enough.

Bournemouth, Christchurch and Poole Council (25 020 536)

Statement Closed after initial enquiries Commercial and contracts 28-May-2026

Summary: We will not investigate this complaint about the Council’s management of a lease because any injustice to Mr X is not significant enough to justify our involvement.

Coventry City Council (26 000 614)

Statement Closed after initial enquiries Commercial and contracts 19-May-2026

Summary: We will not investigate this complaint about contractual matters relating to a contract between the Council and a private contractor. This is because Mr X is not personally affected by the actions complained about and we cannot hold the Council responsible for the injustice he claims.