Buckinghamshire Council (25 019 097)

Statement Closed after initial enquiries Commercial and contracts 02-Jun-2026

Summary: We will not investigate Mr X’s complaint about unpaid invoices for services his company provided to the Council because other bodies including either court or the Public Procurement Review Service are better suited to consider the matter.

St Helens Metropolitan Borough Council (25 020 944)

Statement Closed after initial enquiries Commercial and contracts 28-May-2026

Summary: We will not investigate this complaint about the Council making a false statement because any injustice is not significant enough.

Bournemouth, Christchurch and Poole Council (25 020 536)

Statement Closed after initial enquiries Commercial and contracts 28-May-2026

Summary: We will not investigate this complaint about the Council’s management of a lease because any injustice to Mr X is not significant enough to justify our involvement.

Coventry City Council (26 000 614)

Statement Closed after initial enquiries Commercial and contracts 19-May-2026

Summary: We will not investigate this complaint about contractual matters relating to a contract between the Council and a private contractor. This is because Mr X is not personally affected by the actions complained about and we cannot hold the Council responsible for the injustice he claims.

Leicester City Council (25 019 867)

Statement Closed after initial enquiries Commercial and contracts 07-May-2026

Summary: We will not investigate Mr X’s complaint concerning a Council building and his commercial tenancy. This is because the complaint matters lie outside of our remit, either subject to legal proceedings or more appropriately dealt with in court. And, because issues such as subject access requests, and alleged breaches of health and safety, are better addressed by more suitable agencies.

London Borough of Haringey (25 020 548)

Statement Closed after initial enquiries Commercial and contracts 29-Apr-2026

Summary: We will not investigate this complaint about the Council’s handling of a commercial lease for the complainant’s business. This is because the courts are best placed to deal with contractual matters, and it would be reasonable for the complainant to pursue the matter in court.

Bedford Borough Council (26 000 080)

Statement Closed after initial enquiries Commercial and contracts 20-Apr-2026

Summary: We will not investigate Miss B’s complaint about the Council’s handling of the lease for a commercial premises. This is because it is reasonable for Miss B to take the Council to court.

Dorset Council (25 018 741)

Statement Closed after initial enquiries Commercial and contracts 14-Apr-2026

Summary: We will not investigate this complaint that the Council unfairly terminated the complainant’s contract for services. It is reasonable to expect the complainant to pursue the substantive matter in court, and it is not a good use of our resources to look at the Council’s associated complaint handling in isolation.

Portsmouth City Council (25 018 405)

Statement Closed after initial enquiries Commercial and contracts 31-Mar-2026

Summary:The complainant, Miss X, complains the Council was at fault in the way it carried out a rent review for her business. This resulted in her owing arrears to the Council which she struggled to afford to pay.

West Northamptonshire Council (25 017 636)

Statement Closed after initial enquiries Commercial and contracts 28-Mar-2026

Summary: We will not exercise discretion to investigate this complaint about a commercial lease between Mr X and the Council. This complaint was received outside the normal 12-month period for investigating complaints. There is no evidence to suggest that Mr X could not have complained to us sooner.