Commercial and contracts


Recent statements in this category are shown below:

  • Crawley Borough Council (17 010 842)

    Statement Closed after initial enquiries Commercial and contracts 03-Nov-2017

    Summary: The Ombudsman will not investigate this complaint about damage to Mr X's car which he says is caused by defects in the garage roof. If Mr X considers the Council is responsible for the damage to his car he can seek a remedy in court.

  • East Riding of Yorkshire Council (17 010 068)

    Statement Closed after initial enquiries Commercial and contracts 02-Nov-2017

    Summary: The Ombudsman cannot investigate Mr X's complaints about the internal procedures in a school and specialist services unit.

  • Birmingham City Council (17 005 462)

    Statement Upheld Commercial and contracts 17-Oct-2017

    Summary: The Council was at fault for not explaining more clearly to the complainant the procedure for assigning a commercial lease. This caused some injustice to the complainant as it increased his frustration and time and trouble. The Council agrees to apologise and pay £250 in recognition of this. However it is not found the Council should refund rent and professional fees paid by the complainant before the assignment completed. This is because the Council was not at fault for delaying the assignment.

  • Knowsley Metropolitan Borough Council (17 008 827)

    Statement Closed after initial enquiries Commercial and contracts 09-Oct-2017

    Summary: The Ombudsman will not investigate Ms X's complaint. The Council has decided not to consider transferring the lease until the litigation over possession of the building is over. This is a decision it is entitled to make.

  • Derbyshire County Council (17 001 288)

    Statement Not upheld Commercial and contracts 06-Oct-2017

    Summary: The Ombudsman has stopped his investigation. The group complaining about the Council's actions have suffered no personal injustice from the way the Council has planned a new library.

  • Birmingham City Council (16 012 872)

    Statement Upheld Commercial and contracts 25-Sep-2017

    Summary: There was some fault in how the Council responded to reports of a leak into the garage but not in its response to the fault with the door. The fault has not caused the complainants significant injustice.

  • Doncaster Metropolitan Borough Council (17 008 246)

    Statement Closed after initial enquiries Commercial and contracts 19-Sep-2017

    Summary: The Ombudsman will not investigate Mrs X's complaint about how the Council's housing company acted as her letting agent. Mrs X can seek compensation at court against the Council and/or the tenant.

  • London Borough of Harrow (17 007 774)

    Statement Closed after initial enquiries Commercial and contracts 18-Sep-2017

    Summary: The Ombudsman will not investigate Mr H's complaint that the Council has failed to renew the lease on premises leased by a scout group. This is because the Council is currently considering its policy on leasing to community groups. If it fails to progress matters in the next couple of months, Mr H could complain once more to the Ombudsman. Meanwhile he could also seek a new lease under the Landlord and Tenant Act.

  • London Borough of Harrow (17 007 846)

    Statement Closed after initial enquiries Commercial and contracts 08-Sep-2017

    Summary: The Ombudsman will not investigate Mr and Mrs X's complaint about the Council breaching a lease agreement. There is an alternative remedy at court.

  • London Borough of Lewisham (16 019 506)

    Statement Upheld Commercial and contracts 01-Sep-2017

    Summary: The Council was at fault when it offered to pay Mr X Housing Benefit as a landlord only to then retract the offer. It has agreed to the Ombudsman's recommendations to remedy the injustice caused. There is no other evidence of fault.

;