Recent statements in this category are shown below:
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Bracknell Forest Council (25 015 276)
Statement Closed after initial enquiries Commercial and contracts 03-Mar-2026
Summary: We will not investigate this complaint about the Council’s decision not to commission a provider who delivers alternative provision. Mr X has an alternative legal remedy through the courts and given the circumstances of his complaint, it is reasonable to expect Mr X to take court action to resolve his dispute.
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Derby City Council (25 013 726)
Statement Closed after initial enquiries Commercial and contracts 25-Feb-2026
Summary: We will not investigate this complaint about the Council’s delay paying a care provider for services because further investigation would not lead to a different outcome.
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London Borough of Havering (25 020 287)
Statement Closed after initial enquiries Commercial and contracts 04-Feb-2026
Summary: We will not investigate Mr X’s complaint about whether the Council was in breach of its tenancy agreement as court action is more appropriate to address his concerns. We will not investigate his complaint about the Council’s lack of response to the concerns he raised about the operation of its private sector leasing scheme because his complaint is late and there are no good reasons to decide to investigate now. Even if we investigated, we could not achieve a worthwhile outcome.
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London Borough of Newham (24 016 375)
Statement Closed after initial enquiries Commercial and contracts 20-Jan-2026
Summary: We will not investigate Mr X’s complaint about the Council’s failure to respond to his communications. Mr X can take court action to evict the tenant and make an order about any outstanding rent, and it is reasonable for him to take that action.
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London Borough of Islington (25 011 260)
Statement Closed after initial enquiries Commercial and contracts 20-Jan-2026
Summary: We will not investigate this complaint about a breach of contract. Mr X has an alternative legal remedy and given the circumstances of his complaint, it is reasonable to expect Mr X to take court action to resolve his dispute.
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West Midlands Combined Authority (25 010 589)
Statement Closed after initial enquiries Commercial and contracts 08-Jan-2026
Summary: We will not investigate Mr X’s complaint about the West Midlands Combined Authority’s decision not to approve his application for funding for an investment project. This is because there is not enough evidence of fault to warrant an investigation.
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Greater London Authority (25 009 521)
Statement Closed after initial enquiries Commercial and contracts 03-Dec-2025
Summary: We will not investigate this complaint about the Authority’s provision of goods and services under an agreement. This is because the courts are better placed to consider disputes of a contractual nature.
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West Northamptonshire Council (25 009 321)
Statement Closed after initial enquiries Commercial and contracts 28-Nov-2025
Summary: We will not investigate this complaint about delays completing a lease. Some of the complaint is late without good reason to investigate it now. It is unlikely we could achieve much more by investigating. Some points are more properly for the courts to decide.
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Havant Borough Council (25 009 087)
Statement Closed after initial enquiries Commercial and contracts 25-Nov-2025
Summary: We will not investigate Mr X’s complaint about the Council ending his business tenancy. The Courts are best placed to deal with contractual matters.
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Bristol City Council (25 010 617)
Statement Closed after initial enquiries Commercial and contracts 25-Nov-2025
Summary: We will not investigate Mr X’s complaint about the Council’s decision to require contractors to operate with either a Private Hire Vehicle or a Public Service Vehicle licence when providing school transport. This is because his complaint is late and I have found no good reason why he could not have come to us sooner.