What do complaints teach us about end of life care?

See our latest report on the lessons that can be learnt from our complaints about end of life care given in care homes and in the home.

Councillor conduct and standards


Recent statements in this category are shown below:

  • Calderdale Metropolitan Borough Council (26 009 930)

    Statement Closed after initial enquiries Councillor conduct and standards 05-Jul-2026

    Summary: We will not investigate this complaint about how the Council communicate with X. This is because a complaint about the Council’s decision here is now late and there are no good reasons to consider it now.

  • Tandridge District Council (25 022 652)

    Statement Closed after initial enquiries Councillor conduct and standards 05-Jul-2026

    Summary: We will not investigate this complaint about the way the Council considered a complaint about a councillor. We have not seen enough evidence of fault in the Council’s decision-making to justify an investigation.

  • Central Bedfordshire Council (25 026 004)

    Statement Closed after initial enquiries Councillor conduct and standards 02-Jul-2026

    Summary: We will not investigate Ms X’s complaint about the Council’s refusal to consider her complaint about a councillor’s conduct, an alleged failure to provide reasonable adjustments and the actions of a town council. We have already considered and decided part of the complaint, any injustice is not significant enough to warrant our involvement and we cannot investigate the actions of town councils.

  • Herefordshire Council (25 010 592)

    Statement Closed after initial enquiries Councillor conduct and standards 01-Jul-2026

    Summary: We will not investigate Mr X’s complaint about how the Council decided not to appoint Mr X to the school admissions appeals panel or allow him to attend the training for the role. This is because there is not enough evidence of fault to justify an investigation by the Ombudsman.

  • Central Bedfordshire Council (25 021 855)

    Statement Closed after initial enquiries Councillor conduct and standards 01-Jul-2026

    Summary: We will not investigate Ms X’s complaint about a councillor’s conduct. There is insufficient evidence of fault of how the Council has considered the matter to warrant an investigation.

  • Worcester City Council (25 022 713)

    Statement Closed after initial enquiries Councillor conduct and standards 29-Jun-2026

    Summary: We will not investigate Mr X’s complaint about how the Council handled his Code of Conduct complaint because there is not enough evidence of fault to justify an investigation.

  • Redditch Borough Council (25 022 407)

    Statement Closed after initial enquiries Councillor conduct and standards 22-Jun-2026

    Summary: We will not investigate this complaint about the handling of a code of conduct complaint against a councillor. There is not enough evidence of fault

  • Harborough District Council (25 023 927)

    Statement Closed after initial enquiries Councillor conduct and standards 22-Jun-2026

    Summary: We will not investigate the Council’s handling of a complaint considered under its procedures for complaints about elected members. There is not enough outstanding injustice and it is unlikely an investigation would lead to a different outcome.

  • Gateshead Metropolitan Borough Council (25 021 066)

    Statement Upheld Councillor conduct and standards 18-Jun-2026

    Summary: We will not investigate this complaint about how the Council responded to his complaint. This is because the Council has agreed to provide a proportionate remedy.

  • Sheffield City Council (25 022 397)

    Statement Closed after initial enquiries Councillor conduct and standards 17-Jun-2026

    Summary: We will not investigate this complaint about the Council’s handling of a code of conduct complaint against a councillor. There is insufficient evidence of fault in the way the Council considered the complaint.

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