Decision search
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Wokingham Borough Council (24 011 628)
Statement Closed after initial enquiries Special educational needs 19-Dec-2024
Summary: We will not investigate Miss X’s complaint about a lack of educational support for her son. This is because the issue stems from the Council’s decision not to issue him an Education Health and Care Plan and the decision carried a right of appeal which it would have been reasonable for Miss X to use.
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Wokingham Borough Council (24 011 669)
Statement Closed after initial enquiries School transport 19-Dec-2024
Summary: We will not investigate this complaint about the Council’s decision not to award free school transport to the complainant’s daughter. There is insufficient evidence of fault in the Council’s actions.
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City of Doncaster Council (24 011 716)
Statement Closed after initial enquiries Other 19-Dec-2024
Summary: We will not investigate Mrs X’s complaint about the way the Council responded to her reports of nuisance from a neighbour. This is because the law prevents us from investigating a council when it is acting as a landlord.
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New Forest District Council (24 012 023)
Statement Closed after initial enquiries Allocations 19-Dec-2024
Summary: We will not investigate this complaint about the Council’s handling of a housing application. There is insufficient evidence of fault by the Council and the Ombudsman could not achieve the outcome Mr X wants.
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London Borough of Southwark (24 012 028)
Statement Closed after initial enquiries Allocations 19-Dec-2024
Summary: We will not exercise discretion to investigate this complaint about delays in the Council’s assessment of a housing application. This complaint was received outside the normal 12-month period for investigating complaints. There is no evidence to suggest that Mr X could not have complained to us sooner.
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Welwyn Hatfield Borough Council (24 012 113)
Statement Closed after initial enquiries Allocations 19-Dec-2024
Summary: We will not investigate this complaint about the Council’s handling of Mr X’s request to move home due to his fears about his safety and about its failure to take enforcement action in relation to a disabled parking bay he uses. This is because we are unlikely to find evidence of fault by the Council sufficient to warrant an investigation.
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Greater Manchester Combined Authority (24 014 244)
Statement Closed after initial enquiries Other 19-Dec-2024
Summary: We will not investigate this complaint about racial discrimination. It is reasonable for the complainant to take the matter to court.
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Chorley Borough Council (24 014 315)
Statement Closed after initial enquiries Other 19-Dec-2024
Summary: We will not investigate this complaint about how the Council carried out an investigation into an allegation against a Councillor. We are satisfied with the actions the Council has taken in response to the complaint, and in any case, there is no worthwhile outcome we can achieve by investigating.
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Leicestershire County Council (24 014 373)
Statement Closed after initial enquiries Special educational needs 19-Dec-2024
Summary: We cannot investigate Mrs X’s complaint about the Council’s refusal to carry out an Education, Health and Care Needs Assessment for her child. This is because Mrs X has appealed to a tribunal.
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Epping Forest District Council (24 014 936)
Statement Closed after initial enquiries Other 19-Dec-2024
Summary: We will not investigate Mr X’s complaint about the Council’s pre-application planning advice. This is because there is no evidence of fault by the Council.