Devon County Council (25 006 311)
Category : Education > Special educational needs
Decision : Closed after initial enquiries
Decision date : 17 Sep 2025
The Ombudsman's final decision:
Summary: We cannot investigate Mr X’s complaint about the college named in his daughter’s Education, Health and Care Plan. Mr X has used his right of appeal to a tribunal and so the complaint is outside our jurisdiction.
The complaint
- The complainant, whom I shall refer to as Mr X, complained the Council has named an unsuitable college in his daughter’s Education, Health and Care Plan (EHC Plan). Mr X says this means his daughter is not receiving a suitable education and wants the Council to change the EHC Plan.
The Ombudsman’s role and powers
- The Local Government Act 1974 sets out our powers but also imposes restrictions on what we can investigate.
- The First-tier Tribunal (Special Educational Needs and Disability) considers appeals against council decisions regarding special educational needs. We refer to it as the Tribunal in this decision statement.
- We cannot investigate a complaint if someone has appealed to a tribunal about the same matter. We also cannot investigate a complaint if in doing so we would overlap with the role of a tribunal to decide something which has been or could have been referred to it to resolve using its own powers. (Local Government Act 1974, section 26(6)(a), as amended)
How I considered this complaint
- I considered information provided by the complainant and the Council.
- I considered the Ombudsman’s Assessment Code.
My assessment
- We cannot investigate Mr X’s complaint.
- Parents who are unhappy with the content of their child’s EHC Plan have a right of appeal to the Tribunal. Once a parent has used that right, the matter appealed, or anything closely linked is outside our jurisdiction with no discretion.
Final decision
- We cannot investigate Mr X’s complaint because he has used his right of appeal. This places the complaint outside our jurisdiction.
Investigator's decision on behalf of the Ombudsman