Decision search
Your search has 52138 results
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London Borough of Barking & Dagenham (24 017 420)
Statement Upheld Disabled children 02-Jun-2025
Summary: We will not investigate Mrs X’s complaint about the Council’s delay in carrying out an occupational therapy assessment. This is because the Council has already taken suitable action to remedy the matters.
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London Borough of Brent (24 020 137)
Statement Upheld Homelessness 02-Jun-2025
Summary: We will not investigate this complaint about the Council’s lack of support when Ms X became homeless, which meant she stayed longer than she should in accommodation she could not afford and was evicted by her landlord. We asked the Council to remedy the injustice caused by its delay in arranging alternative accommodation and it has agreed apologise and to make a payment to Ms X.
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South Tyneside Metropolitan Borough Council (24 020 187)
Statement Closed after initial enquiries Refuse and recycling 02-Jun-2025
Summary: We will not investigate Mr X’s complaint about the Council’s decision to charge him for a replacement bin because the claimed injustice is not significant enough. We will not investigate Mr X’s complaints about staff conduct, the Council’s complaints process, or the Council’s implementation of his request for reasonable adjustments because there is insufficient evidence of fault for most of these matters, and an investigation is unlikely to achieve a different outcome for the remainder.
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Welwyn Hatfield Borough Council (24 020 783)
Statement Closed after initial enquiries Enforcement 02-Jun-2025
Summary: We will not investigate this complaint about the Council’s handling of a planning enforcement case regarding a ‘house in multiple occupation’ which does not have planning permission. This is because:
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London Borough of Haringey (24 021 431)
Statement Closed after initial enquiries Parking and other penalties 02-Jun-2025
Summary: We will not investigate Miss X’s complaint about seizure of her vehicle by Council-commissioned Enforcement Agents. There is not enough evidence of fault by the Council or its Agent to warrant us investigating.
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Durham County Council (24 021 582)
Statement Closed after initial enquiries Councillor conduct and standards 02-Jun-2025
Summary: We will not investigate Ms X’s complaint about the Council’s handling of her complaint about a parish councillor, the actions of the parish councillor and the parish council’s decision to evict her from her allotment. There is insufficient evidence of fault in the Council’s actions. We cannot investigate the actions of parish councils or councillors.
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London Borough of Bexley (24 021 680)
Statement Closed after initial enquiries Allocations 02-Jun-2025
Summary: We will not investigate Miss X’s complaint about the Council’s assessment of her housing application. There is insufficient evidence of fault which would warrant an investigation.
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Wakefield City Council (24 021 730)
Statement Closed after initial enquiries Special educational needs 02-Jun-2025
Summary: We will not investigate Mrs X’s complaint the Council failed to provide sufficient funding to ensure her child’s school could deliver the provision set out in their Education, Health and Care (EHC) plan. The matter falls outside our jurisdiction because Mrs X has appealed to the Tribunal.
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London Borough of Lambeth (24 021 758)
Statement Closed after initial enquiries Other 02-Jun-2025
Summary: We will not investigate the Council’s handling of Ms X’s complaint about its children’s services under the children’s statutory complaints procedure. The Council has agreed to arrange a stage three panel. Further investigation would not lead to a different outcome.
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London Borough of Tower Hamlets (24 021 808)
Statement Closed after initial enquiries Allocations 02-Jun-2025
Summary: We will not investigate this complaint about the Council’s assessment of a housing application. There is insufficient evidence of fault which would warrant an investigation.