Decision search
Your search has 53601 results
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Surrey County Council (25 004 126)
Statement Closed after initial enquiries Special educational needs 16-Sep-2025
Summary: We will not investigate this complaint that the Council was at fault in the process of assessing the complainant’s daughter’s needs and in producing her Education Health and Care plan. The matters about which she complains could have been the subject of an appeal to the First-tier Tribunal (Special Educational Needs and Disability, or are not separable from those matters.
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Liverpool City Council (25 003 638)
Statement Closed after initial enquiries Child protection 16-Sep-2025
Summary: We will not investigate Miss X’s complaint about issues around her children being accommodated for a week with extended family. We are unlikely to find Council fault has directly caused significant injustice. We cannot investigate events considered and decisions made within Court proceedings.
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Cherwell District Council (25 003 655)
Statement Closed after initial enquiries Other 16-Sep-2025
Summary: We cannot investigate Mr X’s complaint the Council refused his request for a Valuation Tribunal appeal decided entirely on the papers to meet his disability-related needs. This is because the complaint overlaps with the role of the Tribunal to decide how to handle the issue.
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Surrey County Council (25 003 732)
Statement Upheld Special educational needs 16-Sep-2025
Summary: We will not investigate Mrs X’s complaint about the lack of education provision for her child. This is because part of the complaint is late and the Council offered a suitable remedy for injustice caused to Y. We would not achieve more for Mrs X if we investigated the complaint.
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Statement Upheld Special educational needs 16-Sep-2025
Summary: We have upheld Mrs X’s complaint because the Council delayed carrying out an Education Health and Care needs assessment for her child. We cannot investigate the contents of the Education Health and Care Plan because Mrs X has used her right of appeal to a tribunal.
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London Borough of Lambeth (25 003 771)
Statement Closed after initial enquiries Managing council tenancies 16-Sep-2025
Summary: We will not investigate this complaint about the Council’s handling of a leak and related matters. This is because the law prevents us investigating.
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London Borough of Lambeth (25 003 854)
Statement Closed after initial enquiries Commercial and contracts 16-Sep-2025
Summary: We will not investigate Mr X’s complaint about losses he incurred due to his property being used as temporary accommodation because it is more appropriate for him to take court action and because we could not achieve the outcome he wants.
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London Borough of Merton (25 004 183)
Statement Closed after initial enquiries Other 16-Sep-2025
Summary: We will not investigate this complaint about the Council’s involvement in an NHS continuing healthcare funding eligibility decision appeal. Any injustice is not significant enough to justify our involvement.
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Blackburn with Darwen Council (25 004 288)
Statement Closed after initial enquiries Safeguarding 16-Sep-2025
Summary: We will not investigate this complaint about the way the Council responded to safeguarding concerns Miss B raised about family members. Any injustice is not significant enough to justify our involvement.
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London Borough of Newham (25 004 312)
Statement Upheld Council tax 16-Sep-2025
Summary: We will not investigate this complaint about Council Tax arrears and enforcement. This is because the injustice caused was remedied during the Council’s complaints process.