Recent reports in this category are shown below:
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London Borough of Haringey (25 010 768)
Statement Closed after initial enquiries Child protection 13-Jan-2026
Summary: We will not investigate this complaint about the Council’s involvement with Mr X’s family. This is because an investigation would be unlikely to add anything worthwhile to the Council’s response or lead to a different outcome.
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London Borough of Hammersmith & Fulham (25 011 199)
Statement Closed after initial enquiries Child protection 13-Jan-2026
Summary: We will not investigate Mr X’s complaint about decisions by a child protection conference and its complaints’ outcome. We are unlikely to reach a significantly different outcome.
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Portsmouth City Council (25 011 202)
Statement Closed after initial enquiries Child protection 13-Jan-2026
Summary: We will not investigate Miss X’s complaint about information the Council has recorded about her and her children. The Council has already amended its records for Miss X’s family. There is not enough evidence of remaining fault to justify our involvement.
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Statement Closed after initial enquiries Other 13-Jan-2026
Summary: We cannot investigate Miss X’s complaint about how the Council handled her case when her children were taken away from her. The issues raised relate to what happened in court.
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Hertfordshire County Council (25 002 168)
Statement Upheld Other 13-Jan-2026
Summary: Mr X complained about the way the Council dealt with his son, Y’s care. The Council was at fault for incorrectly making an early referral and giving Mr X confusing information about panel attendees. This caused Mr X frustration. The Council has agreed to arrange a stage three panel to remedy this.
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Statement Closed after initial enquiries Child protection 13-Jan-2026
Summary: We cannot investigate this complaint about the Council’s involvement in the care of Mrs X’s child. Most of the complaint relates to matters considered in court, which the law prevents us from investigating. Events before May 2024 are late. There is insufficient evidence of fault in more recent events we could consider, and in any event we could not achieve the outcome Mrs X seeks.
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Norfolk County Council (25 015 109)
Statement Closed after initial enquiries Child protection 12-Jan-2026
Summary: We cannot investigate Mrs X’s complaint about false information that she says led to her children being removed from her care. The issues raised relate to what happened in court.
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Leeds City Council (25 010 777)
Statement Closed after initial enquiries Child protection 12-Jan-2026
Summary: We will not investigate Mr X’s complaint about child safeguarding. Parts of the complaint fall outside our jurisdiction and there is insufficient evidence of fault by the Council to justify investigating.
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Southend-on-Sea City Council (25 019 845)
Statement Upheld Other 12-Jan-2026
Summary: We uphold this complaint about delay on the Council’s part in completing the statutory procedure for complaints about children’s services matters. It has now offered Mrs X two alternative dates in the near future for a Stage 3 panel to complete the procedure.
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London Borough of Lambeth (25 012 890)
Statement Closed after initial enquiries Looked after children 09-Jan-2026
Summary: We will not investigate Ms X’s historic complaint about the Council’s actions in its child protection involvement with her family when she was a child. This is because we could not carry out a full, fair and effective investigation of the matter now due to the very significant passage of time since the events complained about.