West Northamptonshire Council (25 004 574)

Statement Upheld Child protection 09-Dec-2025

Summary: There was fault by the Council because it failed to involve Mr X when it received child safeguarding allegations about his daughter Y. This caused avoidable distress and uncertainty about the actions and decisions the Council might have made had it involved Mr X. The Council will apologise, make a symbolic payment and complete training to front line staff around best practice for engaging and working with fathers.

Isle of Wight Council (25 005 549)

Statement Closed after initial enquiries Child protection 09-Dec-2025

Summary: We will not investigate this complaint the Council included incorrect information in a Child Protection Conference report. Further investigation.

Cambridgeshire County Council (25 007 854)

Statement Closed after initial enquiries Friends and family carers 09-Dec-2025

Summary: We will not investigate this complaint that the actions of a social worker towards the complainant were unprofessional and amounted to bullying. Investigation would not lead to a different outcome.

Wiltshire Council (25 009 568)

Statement Upheld Other 09-Dec-2025

Summary: We will not investigate Mrs X’s complaint about children services’ actions. We have upheld Mrs X’s complaint as the Council has now agreed to follow the Children Act statutory complaints’ procedure which is a proportionate way to resolve the complaint.

Essex County Council (25 007 688)

Statement Closed after initial enquiries Looked after children 08-Dec-2025

Summary: We will not investigate Miss X’s complaint the Council failed to safeguard her child. We could not add to the Council’s investigation.

London Borough of Sutton (25 009 788)

Statement Closed after initial enquiries Child protection 08-Dec-2025

Summary: We will not investigate this complaint about the Council’s actions after it received a safeguarding referral. Social Work England and the Information Commissioner are better placed to consider most of Miss Z’s complaint. For the rest, we cannot achieve the outcome Miss Z seeks so there is no worthwhile outcome from us investigating further.

Leeds City Council (25 010 283)

Statement Closed after initial enquiries Child protection 08-Dec-2025

Summary: We will not investigate Mr X’s complaint about the accuracy of a children services’ assessment. The Information Commissioner’s Office is better placed.

Kent County Council (25 013 348)

Statement Closed after initial enquiries Other 08-Dec-2025

Summary: We will not investigate Ms X’s complaint about the Council’s children’s services involvement with her child. This is because we have no power to consider complaints about what has happened in court and other matters could reasonably have been raised during court proceedings.

Surrey County Council (25 003 892)

Statement Closed after initial enquiries Other 05-Dec-2025

Summary: We will not investigate this complaint about a safeguarding review by the Council concerning a case involving the murder of a child widely covered by national media . Mr X has not claimed any relationship to the child involved. The Council’s actions in respect of the child are not likely to have caused him any injustice that would warrant investigation by us.

Brighton & Hove City Council (25 009 313)

Statement Closed after initial enquiries Fostering 05-Dec-2025

Summary: We will not investigate Mr X’s complaint about children services actions. We are unlikely to find significant fault directly made a difference. There are other bodies who are better placed to consider his complaints about a social worker’s conduct and Council record keeping.