Cheshire West & Chester Council (24 020 388)

Statement Closed after initial enquiries Other 04-Nov-2025

Summary: We will not investigate this complaint that the Council’s social worker acted with bias against the complainant, produced an inaccurate assessment and supported his child’s mother in denying him his parental rights. Investigation would achieve nothing significant and our intervention is not therefore warranted.

Lincolnshire County Council (25 006 094)

Statement Closed after initial enquiries Child protection 04-Nov-2025

Summary: We will not investigate Mr X’s complaint about how the Council handled his safeguarding concerns about his son. This is because there is not enough evidence of fault.

London Borough of Lewisham (25 006 794)

Statement Closed after initial enquiries Child protection 04-Nov-2025

Summary: We will not investigate Ms M’s complaint about her dealings with the Council when she asked for help to care for her daughter in 2023 because there has already been an independent investigation and there is nothing more we could add.

London Borough of Merton (25 007 682)

Statement Closed after initial enquiries Fostering 04-Nov-2025

Summary: We will not investigate this complaint about the Council’s involvement with Mr X’s family. The complaint is late and there are no good reasons for us to exercise discretion to consider it now.

South Gloucestershire Council (25 008 039)

Statement Closed after initial enquiries Child protection 04-Nov-2025

Summary: We will not investigate this complaint about how the Council’s children’s services have dealt with matters concerning a child. This is because the complainant is not a suitable representative to complaint on behalf of the child.

Salford City Council (25 008 313)

Statement Closed after initial enquiries Child protection 04-Nov-2025

Summary: We will not investigate Mr X’s complaint that the Council has failed to promote contact between him and his child since 2014. This is because his complaint is late.

North East Lincolnshire Council (25 009 148)

Statement Closed after initial enquiries Other 04-Nov-2025

Summary: We will not investigate Miss X’s complaint about an alleged data breach by the Council. This is because this is a complaint about data matters which are best considered and decided by the Information Commissioner's Office.

London Borough of Tower Hamlets (25 005 333)

Statement Closed after initial enquiries Other 03-Nov-2025

Summary: Mrs X complained about the Council’s failure to complete a robust statutory complaint investigation, including the failure to secure advocacy, complete a carer's assessment or about the Child In Need Plan. I have ended this investigation because Mrs X started Judicial Review proceedings against the Council about the same issues. We investigated the Council’s complaint handling delays at Stage one and Stage two of the statutory complaints process under a previous investigation. The remaining delays do not present a significant enough personal injustice to Mrs X to justify investigation when we cannot consider the substantive matter.

London Borough of Hammersmith & Fulham (25 006 293)

Statement Closed after initial enquiries Child protection 03-Nov-2025

Summary: We will not investigate Mr X’s complaint about the Council’s handling of his child’s case. There is not enough evidence of fault to justify us investigating. The law prevents us from investigating Mr X’s concerns about court proceedings and reports.

Derbyshire County Council (25 007 125)

Statement Closed after initial enquiries Child protection 03-Nov-2025

Summary: We will not investigate this complaint about the Council’s decision not to take safeguarding action in response to the complainant’s concerns about her son’s welfare. There is insufficient evidence of fault on the Council’s part to warrant our intervention.