Knowsley Metropolitan Borough Council (24 023 281)

Statement Closed after initial enquiries Other 30-Sep-2025

Summary: We cannot investigate Mr X’s complaint about the Council’s handling of matters involving his child. The law prevents us from investigating anything that is or has been the subject of court proceedings. For matters not related to court proceedings further investigation would not lead to a different outcome.

West Sussex County Council (25 007 606)

Statement Closed after initial enquiries Other 30-Sep-2025

Summary: We will not investigate Mr X’s complaint about the social worker allocated to his child’s case. This is because there is no sign of fault in the Council’s decision not to consider his complaint until the ongoing court proceedings have concluded.

Sandwell Metropolitan Borough Council (25 005 621)

Statement Closed after initial enquiries Child protection 30-Sep-2025

Summary: We cannot investigate Mr X’s complaint about information that the Council provided during care proceedings. This is because the law prevents us from investigating complaints about what happened in court.

Gloucestershire County Council (24 002 984)

Statement Upheld Child protection 29-Sep-2025

Summary: Ms B complained about the Council’s children services following a child protection intervention. We upheld the complaint. While we found the Council had evidence that justified placing Ms B’s children on child protection plans, there were later faults in its case management. Some of these it had previously recognised. But our investigation found specific flaws around the circumstances where Ms B’s son entered foster care for a time. We considered this caused injustice, as distress. The Council accepted these findings and at the end of this statement, we set out action it has agreed to remedy that injustice.

Derbyshire County Council (25 002 309)

Statement Closed after initial enquiries Child protection 29-Sep-2025

Summary: We will not investigate Mr X’s complaint about a child protection assessment. This is because we could not add to the investigation carried out by the Council or achieve a different outcome.

Somerset Council (25 004 320)

Statement Closed after initial enquiries Child protection 29-Sep-2025

Summary: We will not investigate Miss X’s complaint about a social worker as we are unlikely to find Council fault and Social Work England is better placed. We will not investigate a nurse report as the Information Commissioner’s Office is better placed and it is reasonable to expect Miss X to tell a Court of her views.

Oxfordshire County Council (25 008 345)

Statement Closed after initial enquiries Other 29-Sep-2025

Summary: We will not investigate this complaint about how the Council handled Mr X’s earlier complaints relating to his contact with a family support service. That is because it is a late complaint and there are no good reasons why it could not have been made sooner.

Oxfordshire County Council (25 004 602)

Statement Closed after initial enquiries Other 29-Sep-2025

Summary: We will not investigate this complaint from Ms X about the Council’s handling of a complaint related to a meeting she attended, where she says she was bullied. This is because we could not add to the investigation carried out by the Council or achieve a different outcome.

Suffolk County Council (25 004 632)

Statement Closed after initial enquiries Disabled children 29-Sep-2025

Summary: We will not investigate Mr F’s complaint about the Council’s decision his son did not meet the criteria for the Disabled Children’s Team because there is insufficient evidence of fault.

North East Lincolnshire Council (25 004 898)

Statement Closed after initial enquiries Child protection 29-Sep-2025

Summary: We will not investigate Mrs X’s complaint about how the Council dealt with allegations made about her. This is because there is insufficient evidence of fault.