Recent reports in this category are shown below:
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Luton Borough Council (24 017 647)
Statement Closed after initial enquiries Child protection 16-Sep-2025
Summary: We will not investigate Mr X’s complaint about how the Council has dealt with safeguarding concerns raised about his children. This is because there is insufficient evidence of fault by the Council, the Information Commissioner is better placed to deal with Mr X’s concerns about a data breach, and the courts are better placed to make decisions about who his children live with.
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Norfolk County Council (25 006 338)
Statement Closed after initial enquiries Child protection 16-Sep-2025
Summary: We will not investigate Mr X’s complaint about the actions of the Council’s children’s services. Some elements are late and have formed part of court proceedings, some are about matters that the Courts are better placed to consider, and there is no worthwhile outcome achievable by investigating others.
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Statement Closed after initial enquiries Child protection 16-Sep-2025
Summary: We will not investigate Mr Y’s complaint about the Council’s actions in its child protection involvement with his family. This is because there is no sign of fault in the Council’s decision not to investigate his complaint whilst the case is subject to ongoing court proceedings.
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St Helens Metropolitan Borough Council (25 007 034)
Statement Closed after initial enquiries Child protection 16-Sep-2025
Summary: We will not investigate Mr X’s complaint about the Council’s actions in its child protection involvement with his child. This is because there is no sign of fault in the Council’s decision not to consider his complaint further whilst there are ongoing court proceedings.
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London Borough of Bromley (25 004 109)
Statement Closed after initial enquiries Child protection 16-Sep-2025
Summary: We will not investigate Ms M’s complaint about a child and family (CAF) assessment because there is not enough evidence of fault to justify an investigation.
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Liverpool City Council (25 003 638)
Statement Closed after initial enquiries Child protection 16-Sep-2025
Summary: We will not investigate Miss X’s complaint about issues around her children being accommodated for a week with extended family. We are unlikely to find Council fault has directly caused significant injustice. We cannot investigate events considered and decisions made within Court proceedings.
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North Tyneside Metropolitan Borough Council (25 000 255)
Statement Closed after initial enquiries Other 15-Sep-2025
Summary: We will not investigate this complaint about how the Council conducted a parenting assessment. This is because the Council have amended the parenting assessment and further investigation would not lead to a different outcome.
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London Borough of Wandsworth (25 007 113)
Statement Closed after initial enquiries Other 15-Sep-2025
Summary: We will not investigate Mrs X’s complaint that the Council’s children’s services failed to advocate for her child to remain on roll at school. This is because the actions of the Council’s children’s services did not cause the injustice that Mrs X describes.
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Statement Closed after initial enquiries Child protection 15-Sep-2025
Summary: We cannot investigate this complaint about the Council’s child protection actions. This is because the Council has started family court proceedings, and we have no jurisdiction to investigate these matters.
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Portsmouth City Council (24 020 376)
Statement Closed after initial enquiries Child protection 14-Sep-2025
Summary: We cannot investigate Miss X’s complaint about the Council’s actions and decisions in its child protection involvement with her family. The complaint lies outside our jurisdiction because it is about matters that have been considered and decided in court proceedings. The law says we cannot consider complaints about such matters.