North Yorkshire Council (25 010 886)

Statement Closed after initial enquiries Looked after children 27-Jan-2026

Summary: We will not investigate Mr X’s complaint about the Council’s handling of safeguarding concerns about his grandchildren. There is not enough evidence of fault to justify us investigating. The law also prevents us from investigating anything that has or is being considered in court.

London Borough of Havering (25 017 437)

Statement Upheld Other 27-Jan-2026

Summary: The Council was at fault for a significant delay in responding to Ms X’s complaint. It has now agreed to issue its response and to make a symbolic payment to recognise her distress.

Kent County Council (25 011 027)

Statement Closed after initial enquiries Other 27-Jan-2026

Summary: We will not investigate Mrs X’s complaint about the Council not providing financial support between 2021 and 2023. There are no good reasons why the late complaint rule should not apply.

London Borough of Hounslow (25 011 242)

Statement Closed after initial enquiries Other 27-Jan-2026

Summary: We cannot investigate most of Mrs X’s complaint about the accuracy and content of a social work report because the issues were considered by a court. We will not investigate Mrs X’s complaints about the conduct of the social worker because it is likely this was raised during court proceedings.

Gloucestershire County Council (25 006 124)

Statement Closed after initial enquiries Child protection 26-Jan-2026

Summary: We will not investigate Mr X’s complaint that the Council shared information about him with his child’s nursery. The complaint is late and there are no good reasons for us to exercise discretion to consider it now.

Dorset Council (25 011 314)

Statement Closed after initial enquiries Child protection 26-Jan-2026

Summary: We cannot investigate Mr X’s complaint about Police bail conditions. Social Work England are better placed to consider his complaint about a social worker’s professionalism.

Bournemouth, Christchurch and Poole Council (25 011 420)

Statement Closed after initial enquiries Other 26-Jan-2026

Summary: We will not investigate this complaint about the Council’s involvement with Mr X and his family and a Council social worker’s conduct. This is because further investigation would be unlikely to result in a different outcome for him.

London Borough of Wandsworth (25 011 710)

Statement Upheld Other 26-Jan-2026

Summary: We will not investigate Miss X’s complaint about poor communication. The Council have offered a suitable remedy.

Brighton & Hove City Council (25 012 142)

Statement Closed after initial enquiries Looked after children 26-Jan-2026

Summary: We cannot investigate Ms X’s complaint that the Council failed to disclose information during court proceedings. The law prevents us from investigating what happened in court.

Lincolnshire County Council (25 012 255)

Statement Closed after initial enquiries Child protection 25-Jan-2026

Summary: We will not investigate this complaint about the Council’s response to safeguarding concerns the complainant raised about her daughter. The child’s care has been the subject of court action and the issues raised in the complaint are closely related to matters which could have been raised in court.