Recent reports in this category are shown below:
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Hertfordshire County Council (23 014 681)
Statement Closed after initial enquiries Other 30-Jan-2024
Summary: We will not investigate this complaint about the Council’s failure to follow the correct procedures when carrying out a child and family assessment regarding Mr X’s child Y. This is because an investigation would not lead to a different outcome.
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Leicester City Council (23 008 799)
Statement Upheld Child protection 30-Jan-2024
Summary: Miss X complained about the Council’s handling of her case when she reported concerns about her son’s wellbeing at school to the Local Authority Designated Officer. Miss X says the Council’s actions caused her considerable avoidable distress. We found some fault by the Council and the Council has agreed to provide an apology and a financial remedy to Miss X.
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Kingston Upon Hull City Council (23 013 509)
Statement Closed after initial enquiries Looked after children 30-Jan-2024
Summary: We will not investigate this complaint about the actions of the complainant’s children’s social worker. This is because we cannot investigate matters which have been considered in court, and cannot achieve the outcome the complainant wants.
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Cumberland Council (23 017 097)
Statement Closed after initial enquiries Child protection 30-Jan-2024
Summary: We will not investigate this complaint. This is because there is insufficient evidence of fault with the Council’s decision to suspend an investigation until court proceedings have concluded.
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Hertfordshire County Council (23 000 046)
Statement Upheld Disabled children 29-Jan-2024
Summary: Miss X complained that the Council failed to properly support her granddaughter to find supported accommodation. She also complained about its communication and explanation of processes. We found the Council could have better communicated its processes, there was delay in starting the search for accommodation and some delay finding respite care. We recommended the Council apologised, made a payment to them both and considered providing more information to service users about supported housing applications.
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London Borough of Camden (23 014 614)
Statement Closed after initial enquiries Child protection 29-Jan-2024
Summary: We cannot investigate this complaint about the Council’s actions while the complainant’s son was subject to child protection action and legal proceedings. This is because the complaint concerns matters which have been considered in court or are closely related to those matters.
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Bournemouth, Christchurch and Poole Council (23 014 620)
Statement Upheld Child protection 29-Jan-2024
Summary: We will not investigate this complaint about the Council’s management of a safeguarding referral it received involving Mr X’s child Y. This is because the Council has already satisfactorily remedied any injustice Mr X was put to by this matter.
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Statement Closed after initial enquiries Child protection 29-Jan-2024
Summary: We will not investigate Mr X’s complaint that the Council is failing to act against emotional abuse of his children by their mother. Mr X has a right to go to court to pursue his objective of a transfer of residence that it would be reasonable to use as only a court could order this. Where court action has already started, we cannot investigate.
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Devon County Council (23 015 368)
Statement Closed after initial enquiries Other 26-Jan-2024
Summary: We will not investigate this complaint about the Council’s actions in relation to Mrs X’s children. The complaint is largely about what happened in court, and Mr X has commenced judicial review proceedings against the Council for the entirety of his complaint. We are prohibited in law from investigating complaints that have been presented before the courts.
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North Yorkshire Council (23 014 881)
Statement Closed after initial enquiries Child protection 25-Jan-2024
Summary: We will not investigate this complaint about the Council’s handling of Mrs X’s children’s case. The complaint is about matters the courts ordered on, and so the law prevents us from investigating. There is also insufficient evidence of fault in Mrs X’s assertion the Council has treated her as guilty of an offence.