Coventry City Council (24 023 422)

Statement Closed after initial enquiries Other 28-Oct-2025

Summary: We will not investigate Mrs M’s complaint about a social care assessment for her daughter, G, because we could not add to the Council’s response, and further investigation would not lead to a different outcome. There is insufficient outstanding injustice to justify our involvement.

London Borough of Haringey (25 002 280)

Statement Closed after initial enquiries Child protection 28-Oct-2025

Summary: We will not investigate Ms X’s complaint about children services’ actions. We are unlikely to find fault in the Council’s decision not to accommodate Y. The Information Commissioner’s Office is better placed to consider data protection complaints, and we are unlikely to achieve more than the Council ending child protection plans.

Staffordshire County Council (25 003 216)

Statement Closed after initial enquiries Child protection 28-Oct-2025

Summary: We cannot investigate Miss X’s complaint about matters related to the care arrangements of her child. This is because it concerns matters that have formed part of court proceedings.

Tameside Metropolitan Borough Council (25 005 489)

Statement Upheld Other 28-Oct-2025

Summary: We will not investigate Mrs X’s complaint about children services’ actions. We have upheld Mrs X’s complaint as the Council has now agreed to follow the Children Act statutory complaints’ procedure which is a proportionate way to resolve the complaint.

Sefton Metropolitan Borough Council (25 006 185)

Statement Closed after initial enquiries Child protection 27-Oct-2025

Summary: We will not investigate most of Mr X and Ms Y’s complaint about how the Council responded to a safeguarding referral because there is insufficient evidence of fault. We cannot investigate how Ms Y’s educational establishment made the referral because the Council is not responsible for the matters complained about.

London Borough of Havering (25 006 725)

Statement Closed after initial enquiries Other 27-Oct-2025

Summary: We cannot investigate Mrs X’s complaint about school meals served to her child. This is because a school is responsible for the meals served and the law prevents us from investigating what happens in schools.

London Borough of Harrow (25 014 208)

Statement Upheld Other 27-Oct-2025

Summary: We have upheld Mr X’s complaint because the Council delayed considering his complaint at stage two of the children’s statutory complaints procedure. The Council has agreed to resolve the complaint early by providing a proportionate remedy for the injustice caused to Mr X.

Buckinghamshire Council (25 008 435)

Statement Closed after initial enquiries Child protection 23-Oct-2025

Summary: We will not investigate Mr X’s complaint about the allocated social worker on his child’s case. We cannot consider complaints about matters which are, or have been, subject to court proceedings. There is no sign of fault in the Council’s decision not to consider his complaint about the social worker further until the proceedings have concluded.

Hampshire County Council (25 006 599)

Statement Closed after initial enquiries Other 23-Oct-2025

Summary: We will not investigate this complaint about the Council’s refusal to respond to Mr X’s complaint. This is because there is not enough evidence of fault to warrant an investigation.

Warwickshire County Council (25 007 614)

Statement Closed after initial enquiries Other 22-Oct-2025

Summary: We cannot investigate most of Mr X’s complaints about the actions of the Council’s children’s services and a court report because they relate to matters being considered by a court. We will not investigate the earlier matters because they relate too closely to the later court proceedings.