Recent reports in this category are shown below:
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Norfolk County Council (24 020 972)
Statement Closed after initial enquiries Child protection 13-May-2025
Summary: We will not investigate this complaint that the Council failed to take appropriate action in response to concerns about the welfare of children and an adult. The complaint is late and there are insufficient grounds for the Ombudsman to consider it now.
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Statement Closed after initial enquiries Child protection 13-May-2025
Summary: We will not investigate this complaint about a report written by the Council and passed to Ofsted. Investigation by us would be unlikely to lead to a different or more worthwhile outcome.
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Lancashire County Council (24 023 177)
Statement Closed after initial enquiries Child protection 13-May-2025
Summary: We will not investigate Miss X’s complaint about the Council’s actions in its child protection involvement with her child. This is because there is no sign of fault in the Council’s decision not to consider her complaint whilst the case is subject to ongoing court proceedings.
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Leicester City Council (25 002 386)
Statement Closed after initial enquiries Other 13-May-2025
Summary: We will not investigate Miss X’s complaint about the Council making two payments into a short break account for her child rather than a direct payments account. There is not enough evidence of injustice to warrant investigation by us.
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Southampton City Council (24 019 709)
Statement Closed after initial enquiries Child protection 12-May-2025
Summary: We will not investigate Mr X’s complaint about a social worker’s assessment in 2020. The complaint is late without good reason, but we could not achieve anything worthwhile by investigating so long after the original events even if we could do so effectively.
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Statement Closed after initial enquiries Child protection 12-May-2025
Summary: We will not investigate Mrs X’s late complaint about the Council’s handling of safeguarding matters relating to Miss Y’s children in 2018. Miss Y could have complained to us sooner and there is no good reason to exercise discretion to investigate this matter now.
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West Sussex County Council (24 021 740)
Statement Closed after initial enquiries Child protection 12-May-2025
Summary: We will not investigate Mr X’s complaint about the actions of a social worker. This is because part of Mr X’s complaint is late and there are no good reasons why they could not have been made to us sooner. Of the matters remaining there is not enough evidence of fault by the Council to justify us investigating.
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Staffordshire County Council (24 022 153)
Statement Closed after initial enquiries Other 12-May-2025
Summary: We cannot investigate this complaint about the content of a document provided to a court. This is because a legal bar prevents us investigating any matter raised in court.
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Barnsley Metropolitan Borough Council (24 022 692)
Statement Closed after initial enquiries Child protection 12-May-2025
Summary: We will not investigate this complaint about care proceedings and the Council’s related actions. We already decided in 2022 we could not investigate Mr X’s complaint about the Council’s decision to commence care proceedings. Mr X has begun court action in relation to the remaining elements of his complaint.
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Wirral Metropolitan Borough Council (23 017 549)
Statement Upheld Friends and family carers 11-May-2025
Summary: Mr and Mrs X complained the Council failed to respond to their contacts about caring for young family members when they were taken into care. They also complained about contact arrangements. We found there was some fault in communication and responsiveness. This caused upset and frustration. However, it did not lead to the children being placed with foster carers when this would not have otherwise been the case.