Decision search
Your search has 57387 results
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Stevenage Borough Council (25 008 957)
Statement Not upheld Allocations 12-Apr-2026
Summary: Miss X complained the Council offered a property to end the relief duty that was not suitable due to repair issues and because there was a pond in the garden. While there was a distressing incident on the day Miss X moved in this was not due to any fault by the Council. Miss X was aware there a pond in the garden and confirmed it could remain.
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London Borough of Ealing (25 008 966)
Statement Not upheld Allocations 12-Apr-2026
Summary: Mr X complains the Council has wrongly dealt with his homelessness and housing register applications as he has not yet been allocated suitable accommodation. We have found no evidence of fault by the Council in the way it considered these matters. So, we have completed our investigation.
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London Borough of Haringey (25 017 206)
Statement Closed after initial enquiries Parking and other penalties 12-Apr-2026
Summary: We will not investigate this complaint about Penalty Charge Notices because it is reasonable to expect Miss Y to approach the Traffic Enforcement Centre and the London Tribunals.
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Cambridgeshire County Council (25 017 652)
Statement Closed after initial enquiries Special educational needs 12-Apr-2026
Summary: We will not investigate this complaint about how the Council dealt with Mrs X’s complaint about its record-keeping and disclosure of financial information relating to her child’s special educational needs provision. The Information Commissioner is better placed than us to consider the substantive matters, which are the keeping and disclosure of data. It is not a good use of resources to investigate complaints about complaint procedures where we are not investigating the substantive matters.
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Leeds City Council (25 018 110)
Statement Upheld Special educational needs 12-Apr-2026
Summary: We upheld this complaint about delays in the Council issuing an Education Health and Care Plan. The Council agreed to resolve the complaint early by paying Mr X a £1200 symbolic payment.
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Wigan Metropolitan Borough Council (25 018 268)
Statement Closed after initial enquiries Other 12-Apr-2026
Summary: We will not investigate this complaint about the Council installing tactile paving in front of the complainant’s property. There is not enough evidence of fault to justify an investigation.
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London Borough of Brent (25 018 624)
Statement Upheld Council tax 12-Apr-2026
Summary: We will not investigate Miss X’s complaint about the Council’s handling of her council tax account. The Council has provided a suitable remedy, and any further investigation is unlikely to lead to a different outcome.
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Cambridgeshire County Council (25 019 043)
Statement Closed after initial enquiries Highway repair and maintenance 12-Apr-2026
Summary: We will not investigate this complaint about the Council’s actions during and following footpath maintenance. The Council has apologised and committed to taking action in response to the complaint. And there is otherwise no worthwhile outcome achievable.
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Worcestershire County Council (25 019 098)
Statement Closed after initial enquiries Child protection 12-Apr-2026
Summary: We will not investigate Mr X’s complaint about the Council’s involvement with his child. The complaint is late and the law prevents us from investigating anything that is or has been the subject of court proceedings.
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London Borough of Brent (25 019 175)
Statement Closed after initial enquiries Other 12-Apr-2026
Summary: We will not investigate this complaint about planning enforcement action the Council took. This is mainly because it is reasonable for Mrs X to take court action.