Decision search
Your search has 52298 results
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East Lindsey District Council (24 021 603)
Statement Closed after initial enquiries Refuse and recycling 01-May-2025
Summary: We will not investigate this complaint about an alleged failure by the Council to stop supplying the complainant with plastic household waste sacks, or a problem with a bin collection. This is because there is insufficient evidence of fault and the complainant having been caused a sufficient injustice.
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Birmingham City Council (24 021 657)
Statement Closed after initial enquiries Allocations 01-May-2025
Summary: We will not investigate Mrs Y’s complaint that the Council awarded her the wrong banding date for housing allocations. This is because the complaint is late.
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London Borough of Barnet (24 021 747)
Statement Closed after initial enquiries Homelessness 01-May-2025
Summary: We will not investigate this complaint about an alleged failure by the Council to properly consider and decide his homelessness application, including during the review process. This is because the complainant has a right of appeal on a point of law to county court and it would be reasonable for him exercise this.
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Northumberland County Council (24 021 766)
Statement Closed after initial enquiries Other 01-May-2025
Summary: We will not investigate this complaint about alleged discrepancies in the Council’s finances, or its handling of freedom of information requests the complainant has made. This is because we cannot investigate a matter which we decide affects all or most of the people living in the Council’s area. Further, if the complainant is dissatisfied with how the Councill has responded to his information requests, he could reasonably take his complaint to the Information Commissioner’s Office which is the best placed body for such matters.
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London Borough of Croydon (24 019 944)
Statement Upheld Assessment and care plan 01-May-2025
Summary: We will not investigate this complaint about communication failures by the Council during a stressful adult social care case. The Council has apologised to the complainant and addressed the concerns with relevant staff to improve future service. We are satisfied with the actions already taken; it is unlikely an Ombudsman investigation would add to this or achieve a different outcome.
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Manchester City Council (24 019 954)
Statement Closed after initial enquiries Council tax 01-May-2025
Summary: We will not investigate this complaint about council tax liability as this is a matter for the Valuation Tribunal.
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London Borough of Merton (24 019 971)
Statement Closed after initial enquiries Allocations 01-May-2025
Summary: We will not investigate Miss X’s complaint about the Council failing to consider the medical evidence she provided in January 2023. This is because the complaint is late and there are not good reasons to exercise discretion to consider the late complaint. In addition, the likely fault did not cause any injustice.
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Birmingham City Council (24 020 042)
Statement Closed after initial enquiries Other 01-May-2025
Summary: We will not investigate Mr X’s complaint about the Council not supporting him to move to another area as the complaint is late.
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Westminster City Council (24 020 070)
Statement Closed after initial enquiries Allocations 01-May-2025
Summary: We will not investigate this complaint about the Council’s refusal to accept Ms X onto its housing register. This is because there is not enough evidence of fault.
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London Borough of Wandsworth (24 020 175)
Statement Closed after initial enquiries Other 01-May-2025
Summary: We will not investigate this complaint about Council’s failure to investigate Mrs X’s complaints about boundary problems with her neighbour since the Council approved a new development in 2020. The problems are not within the Council’s remit as planning authority to resolve and she would need to seek a remedy by civil action in the courts.