Decision search
Your search has 57387 results
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Greater Manchester Combined Authority (25 020 435)
Statement Closed after initial enquiries Other 13-Apr-2026
Summary: We cannot investigate this complaint about the Authority’s review of a police complaint investigation. This is because the substantive matters relate to the investigation of crime and the law does not allows us to investigate such matters.
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Reigate & Banstead Borough Council (25 020 616)
Statement Closed after initial enquiries Council tax 13-Apr-2026
Summary: We will not investigate this complaint about the Council’s failure to properly investigate a complaint Mr X made about staff conduct. This is because he experienced insufficient injustice to warrant an investigation.
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London Borough of Lambeth (25 020 691)
Statement Closed after initial enquiries Trees 13-Apr-2026
Summary: We will not investigate Dr X’s complaint about a Council tree outside his home, which he says has damaged his property. This is because it is reasonable for Dr X to pursue any claim for compensation through the court
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Kingston Upon Hull City Council (25 015 939)
Statement Upheld Special educational needs 13-Apr-2026
Summary: We will not investigate this complaint about the Council’s delays following mediation. This is because the Council remedied the injustice during its complaint process.
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Rutland County Council (25 015 968)
Statement Closed after initial enquiries Special educational needs 13-Apr-2026
Summary: We cannot investigate this complaint about what happened at Mrs X’s child’s school. The law does not allow us to investigate what happens in schools. Nor can we investigate the Council’s decision on what to include in Mrs X’s child’s Education, Health, and Care Plan. Mrs X has used an appeal right on that matter, and the law does not allow us to investigate where an appeal right has already been used on a related matter.
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London Borough of Islington (25 016 027)
Statement Closed after initial enquiries Council tax 13-Apr-2026
Summary: We will not investigate Mr X’s and Miss Y’s complaint about the Council’s handling of their council tax. The Council is better placed to provide a response at this stage.
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Reading Borough Council (25 016 254)
Statement Closed after initial enquiries Friends and family carers 13-Apr-2026
Summary: We cannot investigate Mr X’s complaint about how the Council completed a viability assessment. Mr X started court action about the matter and so the law says we cannot investigate. We will not investigate Mr X’s complaints about delays in the Council completing a later viability assessment, or delays in it making contact arrangements because there is no evidence of a significant injustice and there is no worthwhile outcome achievable by an investigation.
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London Borough of Hounslow (25 016 702)
Statement Closed after initial enquiries Allocations 13-Apr-2026
Summary: We will not investigate Ms X’s complaint about the Council’s handling of her housing register application. Part of the complaint is late and there are no good reasons for us to decide to investigate now. It was reasonable for Ms X to have asked for a review of the Council’s decision in July 2025.
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Statement Closed after initial enquiries Other 13-Apr-2026
Summary: We will not investigate this complaint about an assessment carried out by the Council. Were we to investigate, we would be unlikely to find fault in the way the Council operated the statutory complaint process in considering the complaint about this matter.
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Stoke-on-Trent City Council (25 020 778)
Statement Closed after initial enquiries Council tax 13-Apr-2026
Summary: We will not investigate Mr Y’s complaint about the Council sharing someone else’s personal data when it was chasing council tax arrears. The Information Commissioner is better placed to consider and decide the matter.