Decision search
Your search has 57387 results
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Bournemouth, Christchurch and Poole Council (25 019 730)
Statement Closed after initial enquiries Street furniture and lighting 16-Apr-2026
Summary: We will not investigate this complaint about the Council’s failure to install bollards along a cycle lane. This is because we are satisfied with the Council’s proposed actions to remedy Mr X’s complaint. It is also unlikely an investigation would achieve a worthwhile outcome.
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Darlington Borough Council (25 019 733)
Statement Closed after initial enquiries Child protection 16-Apr-2026
Summary: We cannot investigate Miss X’s complaint about evidence the Council provided to the court in proceedings relating to her children. The law prevents us from investigating complaints about matters that have been considered in court proceedings. We have no discretion to do so.
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West Sussex County Council (25 019 778)
Statement Closed after initial enquiries Child protection 16-Apr-2026
Summary: We will not investigate Miss X’s complaint about the Council’s handling of safeguarding concerns about her daughter. This is because there is no sign of fault in the Council’s decision not to consider her complaint via its complaints procedure whilst there are ongoing family court proceedings.
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Walsall Metropolitan Borough Council (25 019 782)
Statement Closed after initial enquiries Child protection 16-Apr-2026
Summary: We will not investigate Mrs X’s complaint about the social worker allocated to her grandchildren’s case which is subject to ongoing care proceedings. This is because there is no sign of fault in the Council’s decision not to consider the complaint whilst there are ongoing court proceedings.
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Transport for London (25 020 823)
Statement Closed after initial enquiries Other 16-Apr-2026
Summary: We will not investigate this complaint about the conduct of a Transport for London officer and the decision to issue Ms X a penalty fare.
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London Borough of Croydon (25 021 038)
Statement Upheld Council tax 16-Apr-2026
Summary: We will not investigate this complaint about a council tax recovery matter. This is because the Council has taken appropriate action. We cannot investigate court action.
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Liverpool City Council (25 021 112)
Statement Closed after initial enquiries Council tax 16-Apr-2026
Summary: We will not investigate this complaint about council tax banding delays and recovery action. This is because the banding delay complaint is late. There is not enough evidence of fault or significant injustice in other matters to warrant our involvement.
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Barnsley Metropolitan Borough Council (25 021 431)
Statement Closed after initial enquiries Council tax support 16-Apr-2026
Summary: We will not investigate this complaint about changes to Ms X’s council tax support. This is because there is not enough evidence of fault by the Council to warrant investigation.
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London Borough of Newham (25 021 630)
Statement Closed after initial enquiries Housing benefit and council tax benefit 16-Apr-2026
Summary: We will not investigate this complaint about a housing benefit overpayment. This is because it is reasonable to expect the complainant to use her right of appeal to a tribunal.
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London Borough of Tower Hamlets (25 020 627)
Statement Closed after initial enquiries Other 16-Apr-2026
Summary: We will not investigate Ms X’s complaint about historical safeguarding failures by the Council. Her complaint is late, and an investigation by us would not achieve anything worthwhile.