Decision search
Your search has 50691 results
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London Borough of Bromley (24 005 753)
Statement Closed after initial enquiries Council tax 26-Sep-2024
Summary: We will not exercise discretion to investigate this complaint about the Council taking court action to recover unpaid council tax from 2022. This complaint was received outside the normal 12-month period for investigating complaints. There is no evidence to suggest that Mr X could not have complained to us sooner. We cannot investigate matters which have been subject to court proceedings.
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Reading Borough Council (24 005 642)
Statement Closed after initial enquiries Child protection 26-Sep-2024
Summary: We will not investigate this complaint about how the Council has dealt with Mr X and child protection and child in need matters relating to his children. The Council has already investigated and responded to Mr X’s concerns under all three stages of the statutory complaint procedure. It has upheld most of his complaints, apologised and offered a payment to remedy the injustice caused. We could not add to the Council’s response or make a different finding of the kind Mr X wants.
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Newcastle-under-Lyme Borough Council (24 005 998)
Statement Closed after initial enquiries Disabled facilities grants 26-Sep-2024
Summary: We will not investigate Mr X’s complaint that the Council delayed in agreeing his eligibility for a disabled facilities grant as it failed to exercise discretion in his case. This is because there is insufficient evidence of fault.
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Liverpool City Council (24 005 259)
Statement Closed after initial enquiries Domiciliary care 26-Sep-2024
Summary: We will not investigate this late complaint about the quality of Mr Y’s domiciliary care. There is not a good reason for the delay in Ms X bringing the matter to the Ombudsman.
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West Oxfordshire District Council (24 005 891)
Statement Closed after initial enquiries Other 26-Sep-2024
Summary: We will not investigate Mr X’s complaint about enforcement agents engaging in intimidating behaviour as they took videos and photographs of his property and vehicle, and remained parked outside his home for some time. He also complains the agent discussed their visit with a neighbour. This is because the alleged fault has not caused any significant injustice. In addition, there is another body better placed to consider Mr X’s complaint about a breach of privacy.
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North Northamptonshire Council (24 009 093)
Statement Closed after initial enquiries Charging 26-Sep-2024
Summary: We will not investigate this late complaint about a financial assessment for care. There is not a good reason for the delay in the matter being brought to the Ombudsman.
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Transport for London (24 009 116)
Statement Closed after initial enquiries Parking and other penalties 26-Sep-2024
Summary: We cannot investigate Mr X’s complaint about two penalty charge notices issued by Transport for London. This is because Mr X has used his right of appeal to London Tribunals.
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Office Of North Yorkshire Police, Fire and Crime Commissioner (24 009 372)
Statement Closed after initial enquiries Other 26-Sep-2024
Summary: We will not investigate this complaint that a fire authority falsified records about the complainant as this is best dealt with by the Information Commissioner’s Office.
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Bournemouth, Christchurch and Poole Council (24 009 682)
Statement Closed after initial enquiries Enforcement 26-Sep-2024
Summary: We cannot investigate Mr X’s complaint about the Council’s use of a document as part of proceedings it has taken against him at court. This is because the law prohibits us from investigating complaints about the commencement and conduct of court proceedings.
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Suffolk County Council (24 009 950)
Statement Closed after initial enquiries Licensing 26-Sep-2024
Summary: We will not investigate this complaint that the complainant was unfairly banned from working as a taxi driver on under the Councils’ home to school transport contract. This is because there is insufficient evidence of fault by the Council.