Decision search
Your search has 50691 results
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Portsmouth City Council (24 006 947)
Statement Closed after initial enquiries Council tax 29-Sep-2024
Summary: We cannot investigate this complaint about council tax for a previous property because the complainant has appealed to the Valuation Tribunal.
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Statement Closed after initial enquiries Other 29-Sep-2024
Summary: We will not investigate this complaint about the Council’s delay in enabling comments on a social media post. We do not consider the complainant has suffered a significant personal injustice which warrants our involvement. Also, the Council has switched on the comment facility, so we consider that an investigation would not lead to a different outcome.
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London Borough of Camden (24 010 000)
Statement Closed after initial enquiries Parking and other penalties 29-Sep-2024
Summary: We will not investigate this complaint about moving traffic penalties because there is not enough evidence of fault to justify investigating and any injustice is not significant enough to justify our involvement.
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Leeds City Council (24 006 589)
Statement Upheld Special educational needs 29-Sep-2024
Summary: We will not investigate Ms X’s complaint about delays in the Education Health and Care Plan process. This is because the Council has agreed to apologise to Ms X and pay her £100 per month for the delay. We consider this an appropriate remedy and further investigation is therefore unlikely to achieve anything more.
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Westmorland and Furness Council (24 006 630)
Statement Closed after initial enquiries Special educational needs 29-Sep-2024
Summary: We cannot investigate Mr X’s complaint about interim education provision or the Council’s use of an Education Psychologist report. Mr X has used his right to appeal to the SEND Tribunal and these are matters which are linked to his appeal and can be considered there. We will not investigate his complaint about the Council’s use of its unreasonable customer policy. It is unlikely we would find fault.
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London Borough of Enfield (23 021 462)
Statement Not upheld Leisure and culture 29-Sep-2024
Summary: Mr X complains the Council has not properly dealt with a complaint about the closure of a golf course and that it has wrongly restricted his contact. The Council is not at fault.
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Redcar & Cleveland Council (24 005 034)
Statement Closed after initial enquiries Child protection 28-Sep-2024
Summary: We will not investigate this complaint that the Council was at fault in the course of child protection action and in its response to the complainant’s subsequent complaint. Investigation would not lead to a different outcome and is not therefore warranted.
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London Borough of Islington (24 007 197)
Statement Closed after initial enquiries Noise 28-Sep-2024
Summary: We will not investigate this complaint about the Council’s failure to take enforcement action over a reported noise and neighbour nuisance. There is insufficient evidence of fault which would warrant an investigation.
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London Borough of Southwark (24 007 243)
Statement Closed after initial enquiries Child protection 28-Sep-2024
Summary: We will not investigate this complaint that the Council was at fault in the course of child protection action relating to the complainant’s son. This is because we would not achieve anything significant by doing so.
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Redcar & Cleveland Council (24 007 294)
Statement Closed after initial enquiries Child protection 28-Sep-2024
Summary: We will not investigate this complaint that the Council has failed to properly investigate the circumstances of a referral to children’s services. This is because there is no evidence of fault on the Council’s part, and we cannot achieve the outcome the complainant wants.