Decision search
Your search has 50691 results
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Birmingham City Council (24 008 428)
Statement Closed after initial enquiries Parking and other penalties 09-Oct-2024
Summary: We will not investigate Mr X’s complaint about the Council’s refusal to refund Clean Air Zone charges. This is because there is not enough evidence of fault to justify an investigation.
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Statement Closed after initial enquiries Other 09-Oct-2024
Summary: We will not investigate Ms X’s complaint about the Council’s failure to share information with her about the business rates record of another person. There is insufficient evidence of fault to justify our involvement.
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Birmingham City Council (24 008 560)
Statement Closed after initial enquiries Traffic management 09-Oct-2024
Summary: We will not investigate this complaint about the Council’s failure to publicise closure of bus stops and diversions of bus routes because of road works. We do not consider the complainant has suffered sufficient personal injustice to warrant our involvement. Also further investigation will not lead to a different outcome.
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Swindon Borough Council (24 010 434)
Statement Closed after initial enquiries Other 09-Oct-2024
Summary: We will not investigate this complaint about how the Council has dealt with a planning application. This is because the complainant has not suffered any significant personal injustice as a result of the alleged fault.
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Stoke-on-Trent City Council (24 010 695)
Statement Closed after initial enquiries Other 09-Oct-2024
Summary: We cannot investigate Mr and Mrs B’s complaint that the Council damaged their home when making repairs to the adjoining property. This is because we cannot investigate complaints about the management of social housing by a council acting as a social landlord.
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Essex County Council (24 010 944)
Statement Upheld Special educational needs 09-Oct-2024
Summary: We will not investigate Mrs X’s complaint about delays in the Education Health and Care Plan process. This is because the Council has agreed to apologise to Mrs X and pay her £100 per month for the delay. We consider this an appropriate remedy and further investigation is therefore unlikely to achieve anything more.
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Devon County Council (24 011 078)
Statement Closed after initial enquiries Street furniture and lighting 09-Oct-2024
Summary: We will not investigate this complaint about the Council’s decision not to repair damaged bollards and its handling of the matter. There is insufficient evidence of fault by the Council and any injustice to Mr X is not significant enough to warrant our involvement.
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West Suffolk Council (24 011 099)
Statement Closed after initial enquiries Planning applications 09-Oct-2024
Summary: We will not investigate Mr X’s complaint about the Council’s handling of his planning application and appeal. This is because Mr X has used his right of appeal to the Planning Inspectorate and we cannot alter the outcome of his appeal. There is not enough evidence of fault in the Council’s refusal to allow him to reapply for planning permission for free, and if Mr X wishes to show his proposed development does not require planning permission it would be reasonable for him to apply for a formal decision and appeal against any refusal.
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Essex County Council (24 011 344)
Statement Upheld Special educational needs 09-Oct-2024
Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.
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Bath and North East Somerset Council (24 007 870)
Statement Closed after initial enquiries Planning applications 09-Oct-2024
Summary: We will not investigate Mr X’s complaint about the Council’s handling of his planning application. This is because we cannot question the officer’s judgement on the application and the injustice Mr X claims stems from delay in the application process, which carried a right of appeal to the Planning Inspectorate which it would have been reasonable for him to use.