Decision search
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Statement Closed after initial enquiries Assessment and care plan 10-Oct-2024
Summary: We will not investigate this complaint about the Council’s decision to move Mrs X into a nursing home and its decision she was a full cost-payer. There is insufficient evidence of fault by the Council.
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Leicester City Council (24 007 889)
Statement Closed after initial enquiries Other 10-Oct-2024
Summary: We will not investigate this complaint about business rates. The complaint about the Council seeking payment from Mr X is fundamentally about the Council taking court action. The law prevents us investigating that. Mr X also wants to recover his legal costs. It is reasonable to expect him to take court action on that point.
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London Borough of Islington (24 007 837)
Statement Closed after initial enquiries Antisocial behaviour 10-Oct-2024
Summary: We will not investigate this complaint about the Council’s investigation of complaints about a council tenant’s behaviour. We cannot investigate complaints about tenancy management by social housing landlords.
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Statement Closed after initial enquiries Planning applications 10-Oct-2024
Summary: We will not investigate this complaint about the Council’s failure to tell neighbours about a planning application. And the way it processed a planning application. We consider further investigation is unlikely to lead to a different outcome and there is not enough evidence of fault to justify an investigation. Also the complainant has not suffered a significant personal injustice and we cannot achieve the outcome she is seeking.
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Wirral Metropolitan Borough Council (24 007 937)
Statement Closed after initial enquiries Special educational needs 10-Oct-2024
Summary: We will not investigate this complaint that the Council has failed to address the complainant’s son’s special educational needs and has failed to make alternative educational provision for him. Her complaint about the period before her son’s Education Health and Care Plan was issued is late and there are no grounds for us to investigate it now. Her appeal to the First Tier Tribunal (Special Educational Needs and Disability) places subsequent matters outside our jurisdiction.
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London Borough of Ealing (24 007 761)
Statement Closed after initial enquiries Other 10-Oct-2024
Summary: We will not investigate Ms Y’s complaint that her child’s school failed to increase her child’s timetable from part-time to full-time by the end of July 2024. There is not enough evidence of fault by the Council to warrant investigation. There is an absolute bar that prevents us investigating the action of a school.
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Breckland District Council (24 012 040)
Statement Closed after initial enquiries Land 10-Oct-2024
Summary: We cannot investigate this complaint from a Parish Council complaining about sale of land to a private buyer without consulting the Parish Council. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. We are prohibited from investigating complaints made by Parish Councils.
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London Borough of Islington (24 012 053)
Statement Closed after initial enquiries Licensing 10-Oct-2024
Summary: We cannot investigate this complaint about the Council taking Mr X to court for issues in connection with a property he rents out. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. We have no remit to consider matters that have been to court.
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London Borough of Havering (24 012 077)
Statement Closed after initial enquiries Parking and other penalties 10-Oct-2024
Summary: We will not investigate this complaint about a penalty charge notice as it does not meet the tests in our Assessment Code on how we decide which complaints to investigate. There is a statutory appeal process which Mr X can reasonably make use of.
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London Borough of Newham (24 012 090)
Statement Closed after initial enquiries Council tax 10-Oct-2024
Summary: We will not investigate Mr B’s complaint about a data breach because Mr B may complain to the Information Commissioner. It is reasonable for Mr B to challenge the Council’s council tax decision by putting in an appeal to the Valuation Tribunal.