Decision search
Your search has 50055 results
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Lancashire County Council (24 011 824)
Statement Closed after initial enquiries Highway repair and maintenance 09-Dec-2024
Summary: We will not investigate this complaint about the Council’s response to a report of overgrown shrubbery. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. There is no significant personal injustice.
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North Somerset Council (24 011 912)
Statement Closed after initial enquiries Council tax 08-Dec-2024
Summary: We will not exercise discretion to investigate this complaint about payments on a council tax account. This complaint was received outside the normal 12-month period for investigating complaints. There is no evidence to suggest that Mr X could not have complained to us sooner.
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Leicester City Council (24 010 809)
Statement Closed after initial enquiries Allocations 08-Dec-2024
Summary: We will not investigate this complaint about the Council’s refusal to accept a housing application to the housing register. It is reasonable for Miss X to ask the Council for a review of its decision on her application.
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West Sussex County Council (24 011 635)
Statement Closed after initial enquiries Child protection 08-Dec-2024
Summary: We will not investigate this complaint that the Council’s Local Authority Designated Officer failed to ensure an allegation was considered fairly and thoroughly. This is because there is insufficient evidence of fault on the Council’s part to warrant investigation.
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Transport for London (24 002 593)
Statement Closed after initial enquiries Licensing 07-Dec-2024
Summary: We will not exercise discretion to investigate this complaint about the Authority’s decision to change a discretionary transport service in 2022. This complaint was received outside the normal 12-month period for investigating complaints. There is no evidence to suggest that Mr X could not have complained to us sooner.
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Brighton & Hove City Council (24 006 756)
Statement Closed after initial enquiries Noise 07-Dec-2024
Summary: We will not exercise discretion to investigate this complaint about noise from a Council vehicle wash. This complaint was received outside the normal 12-month period for investigating complaints. There is no evidence to suggest that Mr X could not have complained to us sooner.
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Suffolk County Council (24 011 666)
Statement Closed after initial enquiries Special educational needs 07-Dec-2024
Summary: We will not investigate Ms X’s complaint about her child’s education. Ms X has appealed to a tribunal which places the matter outside our jurisdiction.
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Suffolk County Council (24 012 166)
Statement Closed after initial enquiries Other 06-Dec-2024
Summary: We will not investigate this complaint about the Council allegedly reading, using and transferring data about Miss X incorrectly. The Information Commissioner’s Office is better placed than us to deal with a complaint about data processing.
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West Lancashire Borough Council (24 012 479)
Statement Closed after initial enquiries Enforcement 06-Dec-2024
Summary: We will not investigate this complaint about how the Council dealt with a breach of planning control. This is because we are unlikely to find fault.
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Kingston Upon Hull City Council (24 012 879)
Statement Closed after initial enquiries Other 06-Dec-2024
Summary: We will not investigate this complaint about the Council’s handling of concerns about Mrs X’s children. This is because the actions of the Council relate to the conduct of court proceedings about Mrs X’s children. The law prevents us from investigating complaints about what happened in court.