Decision search
Your search has 50345 results
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Derbyshire County Council (24 011 202)
Statement Closed after initial enquiries Child protection 03-Jan-2025
Summary: We cannot investigate this complaint that the Council has been at fault in preventing the complainant from having contact with his children. This is because the matter of contact has been considered in court, and this places the complaint outside the Ombudsman’s jurisdiction.
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Essex County Council (24 011 490)
Statement Closed after initial enquiries Safeguarding 03-Jan-2025
Summary: We will not investigate this complaint about the Council’s handling of a safeguarding matter in a care home. It is unlikely we could achieve anything significant enough to warrant investigating.
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Surrey County Council (24 011 684)
Statement Closed after initial enquiries School transport 03-Jan-2025
Summary: We will not investigate Miss X’s complaint about the Council’s refusal to provide home to school transport. It is unlikely we would find fault.
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London Borough of Newham (24 012 070)
Statement Closed after initial enquiries Other 03-Jan-2025
Summary: We will not exercise discretion to investigate this complaint about the rental charge of a property let through a key worker arrangement with the Council in 2019. This complaint which was received outside the normal 12-month period for investigating complaints. There is no evidence to suggest that Mr X could not have complained to us sooner .
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Sefton Metropolitan Borough Council (24 012 312)
Statement Closed after initial enquiries Other 03-Jan-2025
Summary: We will not investigate Mr X’s complaint about the actions of social workers assigned to his child’s case. Investigation would be unlikely to add to the Council’s own investigation or lead to a worthwhile outcome.
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London Borough of Ealing (24 013 275)
Statement Closed after initial enquiries Parking and other penalties 02-Jan-2025
Summary: We will not investigate this complaint about a penalty charge notice as Ms X can ask the court to consider her case and we cannot achieve the outcome she seeks.
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London Borough of Sutton (24 013 796)
Statement Closed after initial enquiries Trees 02-Jan-2025
Summary: We will not investigate this complaint about a delay by the Council in pruning a tree outside the complainant’s home. This is because there is insufficient evidence of fault by the Council and because the complainant can make a claim on the Council’s insurance.
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Brighton & Hove City Council (24 013 927)
Statement Closed after initial enquiries Council tax 02-Jan-2025
Summary: We cannot investigate this complaint about a summons the Council issued for council tax arrears because it forms part of legal proceedings. We will not investigate an alleged breach of data protection rules because the complainant can complain to the Information Commissioner.
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London Borough of Bromley (24 013 930)
Statement Closed after initial enquiries Trees 02-Jan-2025
Summary: We will not investigate this complaint about the Council’s decision not to remove a tree. This is because there is insufficient evidence of fault by the Council.
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Cherwell District Council (24 014 025)
Statement Closed after initial enquiries Parking and other penalties 02-Jan-2025
Summary: We will not investigate this complaint about the enforcement of a penalty charge notice as Mr X can ask the court to consider his case.