Decision search
Your search has 50317 results
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Solihull Metropolitan Borough Council (24 001 762)
Statement Upheld Special educational needs 07-Jan-2025
Summary: Mr X complains about the Council’s failure to provide support for his son’s special educational needs as specified in his Education, Health and Care Plan. We found the Council to be at fault because there was delay in providing speech and language therapy and funding for a teaching assistant. To remedy the injustice caused, the Council has agreed to apologise, make a symbolic payment to acknowledge the lost provision and take action to improve its service.
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Reading Borough Council (24 007 122)
Statement Closed after initial enquiries Council tax 07-Jan-2025
Summary: We will not investigate this complaint about an escalation in a council tax charge because there is insufficient evidence of fault by the Council.
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London Borough of Hounslow (24 007 386)
Statement Closed after initial enquiries Other 07-Jan-2025
Summary: Mr X complained the Council delayed in handing back a property he had leased to the Council. He also complained about the condition of the property when the Council handed it back. We have ended our investigation as it was reasonable for Mr X to seek a remedy in the courts.
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Bee Home Care Limited (24 009 200)
Statement Closed after initial enquiries Domiciliary care 07-Jan-2025
Summary: We will not investigate this complaint about adult social care support at home. This is because the Care Provider’s actions do not cause a significant enough injustice to justify our involvement.
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Leeds City Council (24 009 904)
Statement Closed after initial enquiries Allocations 07-Jan-2025
Summary: We will not investigate this complaint about how the Council dealt with Mrs X’s language barrier as there is not enough evidence of fault in the Council’s actions to warrant an investigation.
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Devon County Council (24 010 430)
Statement Closed after initial enquiries Transport 07-Jan-2025
Summary: We will not investigate this complaint about the Council’s decision not to issue a blue badge. That is because the complaint is late.
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Bolton Metropolitan Borough Council (24 011 372)
Statement Closed after initial enquiries Other 07-Jan-2025
Summary: We will not investigate this complaint about the Council’s decision to issue a fixed penalty notice. There is no worthwhile outcome achievable by us investigating, because liability can only be decided by a court. Nor will we investigate the Council’s decision not to withdraw the notice, because there is not enough evidence of fault in the way the Council considered Mr X’s representations.
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Lancashire County Council (24 011 461)
Statement Closed after initial enquiries Charging 07-Jan-2025
Summary: We will not investigate Ms X’s complaint about the Council’s financial assessment for adult social care fees. This is because there is not enough evidence of fault by the Council to warrant an investigation and it is unlikely that an investigation by us would lead to a different outcome.
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North Lincolnshire Council (24 011 950)
Statement Closed after initial enquiries Enforcement 07-Jan-2025
Summary: We will not investigate this complaint about matters relating to the Council’s decision to issue a planning Enforcement Notice. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. The complainant appealed to the Planning Inspector about the Enforcement Notice. The complaint is therefore outside our jurisdiction.
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Cheshire West & Chester Council (24 012 044)
Statement Closed after initial enquiries School transport 07-Jan-2025
Summary: We will not investigate Mrs X’s complaint about a school transport appeal. The complaint is late and there is no good reason to investigate it now.