Decision search
Your search has 50317 results
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London Borough of Southwark (24 012 926)
Statement Closed after initial enquiries Allocations 08-Jan-2025
Summary: We will not investigate this complaint about the Council’s handling of Mr X’s housing application. This is because we are unlikely to find fault by the Council sufficient to warrant an investigation.
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Solihull Metropolitan Borough Council (24 012 954)
Statement Closed after initial enquiries Other 08-Jan-2025
Summary: We will not investigate this complaint about the Council’s bulky waste collection service as we cannot investigate matters which impact on all or most of the people in the Council’s area.
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London Borough of Hackney (24 012 398)
Statement Closed after initial enquiries Housing benefit and council tax benefit 08-Jan-2025
Summary: We will not investigate this complaint about housing benefit. That is because it is reasonable for the complainant to appeal to the Social Security Appeal Tribunal.
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Sheffield City Council (24 012 428)
Statement Closed after initial enquiries Highway repair and maintenance 08-Jan-2025
Summary: We will not investigate Mr X’s complaint about a road closure and the impact this had on his business. This is because the work has now been completed so an investigation would not lead to a different outcome. And because the courts are better placed to consider a claim for compensation.
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Birmingham City Council (24 012 468)
Statement Closed after initial enquiries Allocations 08-Jan-2025
Summary: We will not investigate this complaint about the Council’s handling of the complainant’s housing application. This is because there is insufficient evidence of injustice.
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Kent County Council (24 012 472)
Statement Closed after initial enquiries Residential care 08-Jan-2025
Summary: We will not investigate Mrs X’s complaint about her father Mr Y’s care during a 2024 respite stay in a care home commissioned by the Council. An investigation by us would not add to the care firm’s complaint investigation and Council’s safeguarding process, nor achieve a different outcome.
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Salford City Council (24 012 513)
Statement Closed after initial enquiries Alternative provision 08-Jan-2025
Summary: We will not investigate this complaint that the Council failed to make alternative educational provision for the complainant’s daughter. The complaint is late and there are insufficient grounds for us to consider it now.
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Coventry City Council (24 012 612)
Statement Closed after initial enquiries Traffic management 08-Jan-2025
Summary: We will not investigate this complaint about the Council deciding to proceed with the implementation of a cycleway along the complainant’s road. There is not enough evidence that fault by the Council has caused the complainant a significant injustice or affected the decision to proceed with the scheme.
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London Borough of Lambeth (24 012 192)
Statement Closed after initial enquiries Allocations 08-Jan-2025
Summary: We will not investigate this complaint about the Council’s failure to re-house a social housing tenant due to neighbour nuisance. We cannot investigate complaints about tenancy management by social housing landlords. We will not investigate the Council’s assessment of her transfer application prior to the past 12 months. It was reasonable for Miss X to raise a complaint with us sooner. There is insufficient evidence of fault in the Council’s latest consideration of her application.
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Wokingham Borough Council (24 012 284)
Statement Closed after initial enquiries Special educational needs 08-Jan-2025
Summary: We will not investigate Miss X’s complaint about the Council’s handling of her child’s Education Health and Care Plan. It was reasonable for Miss X to have appealed to the Tribunal.