Decision search
Your search has 50317 results
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West Sussex County Council (24 012 142)
Statement Closed after initial enquiries Child protection 07-Jan-2025
Summary: We will not investigate this complaint that the Council failed to act to safeguard the complainant’s grandson. The complaint has already been upheld and our intervention would not lead to a different outcome.
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Warwickshire County Council (24 012 198)
Statement Closed after initial enquiries Other 07-Jan-2025
Summary: We will not investigate this complaint about how the Council dealt with a complaint about its children’s care services. This is because it is unlikely we could add to the Council’s response or achieve anything more for the complainant.
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Liverpool City Council (24 012 222)
Statement Upheld Council tax 07-Jan-2025
Summary: We will not investigate this complaint about bailiff action following a council tax error. This is because the Council has agreed to provide a satisfactory remedy.
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Buckinghamshire Council (24 012 241)
Statement Closed after initial enquiries Special educational needs 07-Jan-2025
Summary: We cannot investigate Mrs X’s complaint about the handling of her daughter’s Education Health and Care Plan annual review because Mrs X has appealed against the amended Plan. We will not investigate Mrs X’s complaint about the failure to provide her daughter with speech and language therapy because there is not enough evidence to show this caused significant injustice.
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Southend-on-Sea City Council (24 012 358)
Statement Closed after initial enquiries Child protection 07-Jan-2025
Summary: We will not investigate this complaint that the Council produced a flawed assessment report in the course of child protection action and has declined to allow the complainant to address the inaccuracies it contains. This is because investigation would not achieve anything significant or lead to a different outcome.
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Worcester City Council (24 012 441)
Statement Closed after initial enquiries Refuse and recycling 07-Jan-2025
Summary: We will not investigate Mr X’s complaint about the actions of refuse collectors. This is because there is insufficient evidence of fault by the Council to warrant an investigation.
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Leicester City Council (24 006 372)
Statement Closed after initial enquiries Safeguarding 07-Jan-2025
Summary: We will not investigate this complaint about Mr Y’s care provision. There is not enough evidence of fault in relation to some parts of Mrs X’s complaint and of the parts remaining, it would be reasonable to allow the Council to conclude its safeguarding investigation.
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Tendring District Council (24 006 377)
Statement Not upheld Planning applications 07-Jan-2025
Summary: Mr X complains the Council did not properly consider a planning application near his home. The Council is not at fault.
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Oldham Metropolitan Borough Council (24 006 849)
Statement Closed after initial enquiries Charging 07-Jan-2025
Summary: We will not investigate this complaint about the Council’s involvement in the late Mrs Y’s social care. Part of the complaint is late without good enough reason to investigate it now. We cannot achieve anything meaningful now regarding Mrs Y’s care and the family’s involvement when Mrs Y was alive. Some points are more appropriately for the Information Commissioner. The Council has now replied to Mr X’s complaint, so we need not ask it to reply. If Mr X believes the Council is demanding the wrong amount for Mrs Y’s care, he can argue that point if the Council takes the estate to court.
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Statement Closed after initial enquiries Planning applications 06-Jan-2025
Summary: We will not investigate this complaint about how the Council dealt with a planning application. This is because it is not yet possible to decide if the complainant has suffered any significant injustice because of the alleged fault.