Decision search
Your search has 57213 results
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Coverage Care Services Limited (25 019 455)
Statement Closed after initial enquiries Residential care 19-Mar-2026
Summary: We will not investigate Mrs X’s complaint about the Care Home acting poorly in relation to her concerns about residents disturbing her mother at the Care Home. This is because we could not add to the Care Provider’s previous investigation.
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Rotherham Metropolitan Borough Council (25 020 162)
Statement Closed after initial enquiries Parking and other penalties 19-Mar-2026
Summary: We will not investigate this complaint about the Council’s refusal to cancel a penalty charge notice (PCN). This is because the Council has now cancelled the PCN.
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Worthing Borough Council (25 020 199)
Statement Closed after initial enquiries Other 19-Mar-2026
Summary: We will not investigate Mrs X’s complaint that the Council committed a data breach. This is because the complaint is late and there are no good reasons to exercise discretion to investigate it now.
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Derbyshire County Council (25 020 344)
Statement Closed after initial enquiries Other 19-Mar-2026
Summary: We will not investigate Miss X’s complaint that the Council shared her personal information with a regulatory body without her consent because the Information Commissioner is better suited to consider the matter. We will not investigate the Council’s complaint handling because the tests in our Assessment Code are not met.
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South Staffordshire District Council (25 020 508)
Statement Closed after initial enquiries Leisure and culture 19-Mar-2026
Summary: We will not investigate this complaint about the quality of the exercise classes at Mr X’s local leisure centre. This is because the complaint is late and there is no good reason to exercise discretion to investigate.
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London Borough of Brent (25 021 669)
Statement Closed after initial enquiries Parking and other penalties 19-Mar-2026
Summary: We will not investigate this complaint about a Penalty Charge Notice for a bus lane contravention. This is because this complaint is late and there are no good reasons why it could not have been made sooner.
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Cheshire West & Chester Council (25 021 721)
Statement Closed after initial enquiries Special educational needs 19-Mar-2026
Summary: We cannot investigate Ms M’s complaint about the lack of special educational provision to meet her daughter’s needs and keep her safe because she has appealed to the SEND Tribunal about the same matter. Her daughter’s education and safety are currently the responsibility of her school. We cannot investigate the actions of the school.
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Kirklees Metropolitan Borough Council (25 022 430)
Statement Closed after initial enquiries Transport 19-Mar-2026
Summary: We will not investigate this complaint about Mr X’s Blue Badge complaint being mishandled and his badge being lost in the post in 2023. Mr X’s complaint is late, and there is no good reason to consider it now. The Information Commissioner’s Office (ICO) is better placed to deal with Mr X’s concerns about an alleged data breach.
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London Borough of Ealing (25 023 392)
Statement Closed after initial enquiries Other 19-Mar-2026
Summary: We cannot investigate Mr X’s complaint about the Council’s handling of his issues relating to a boundary fence. This is because we cannot investigate complaints about the provision and management of social housing by a council.
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Westminster City Council (25 023 483)
Statement Closed after initial enquiries Disabled facilities grants 19-Mar-2026
Summary: We will not investigate this complaint about the Council’s decision not to install a second toilet in adaptations to a property which it offered to Mr X. there is insufficient evidence of fault which would warrant an investigation.