Decision search
Your search has 57213 results
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Hampshire County Council (25 016 073)
Statement Closed after initial enquiries Charging 27-Mar-2026
Summary: We will not investigate Mr X’s complaint about the Council charging his late mother, Ms Y, for a care package. This is because the complaint is late and there are no good reasons why he did not complain to us sooner.
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Knowsley Metropolitan Borough Council (25 016 078)
Statement Closed after initial enquiries Council tax 27-Mar-2026
Summary: We will not investigate this complaint about the Council’s handling of Ms X’s council tax support. The complaint about the Council’s request for information is late. Ms X could have appealed to the Information Commissioner about delays in responding to her request for information.
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Kent County Council (25 016 851)
Statement Closed after initial enquiries Disabled children 27-Mar-2026
Summary: We will not investigate Mr F’s complaint about his application for a Blue Badge for his daughter because there is not enough evidence of fault to justify an investigation, and we cannot achieve the outcome Mr F wants.
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Cheshire West & Chester Council (25 016 892)
Statement Closed after initial enquiries Child protection 27-Mar-2026
Summary: We will not investigate this complaint about the Council’s children’s services provision because it is late. And we will not investigate the Council’s complaint handling because there is not enough evidence of fault.
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West Sussex County Council (25 016 894)
Statement Closed after initial enquiries Other 27-Mar-2026
Summary: We will not investigate this complaint about the actions of children’s services. The delay in the Council’s complaints handling did not cause Ms X significant enough injustice to justify our involvement, and it was reasonable for Ms X to ask the Council for a review.
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Royal Borough of Greenwich (25 016 923)
Statement Closed after initial enquiries Special educational needs 27-Mar-2026
Summary: We cannot investigate this complaint about concerns Ms X had in relation to how her child was treated at school. The law does not allow us to investigate what happens in schools. Nor will we investigate the Council’s decision not to assess Ms X’s child for an Education, Health, and Care (EHC) Plan. That complaint is late and there are no good reasons to consider it now.
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Stockport Metropolitan Borough Council (25 016 959)
Statement Closed after initial enquiries Charging 27-Mar-2026
Summary: We will not investigate this complaint about the Council’s backdated bill for care charge contributions. This is because there is not enough evidence of fault to justify an investigation.
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Cherwell District Council (25 017 071)
Statement Closed after initial enquiries Licensing 27-Mar-2026
Summary: We will not investigate Mr X’s complaint about the Council’s handling of a street trader’s permit application in 2018. This part of his complaint is late. We will also not investigate the Council’s response to his more recent reports of the trader’s nuisance. There is not enough evidence of fault to justify investigation.
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Hartlepool Borough Council (25 017 361)
Statement Closed after initial enquiries Enforcement 27-Mar-2026
Summary: We will not investigate this complaint about the way the Council considered a breach of planning control at Ms X’s home. We have not seen enough evidence of fault to justify an investigation.
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Staffordshire County Council (25 017 395)
Statement Closed after initial enquiries Other 27-Mar-2026
Summary: We will not investigate Mrs X’s complaint about a dispute with the Council over the removal of a hedge. We cannot adjudicate on landownership which is a matter for the courts. We will not investigate other parts of the complaint because further investigation would not lead to a different outcome.