Decision search
Your search has 57213 results
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Wigan Metropolitan Borough Council (25 019 864)
Statement Closed after initial enquiries Other 27-Mar-2026
Summary: We will not investigate this complaint about the use of a Council lawyer to respond to a complaint. This is because it would not be proportionate to investigate the Council’s complaint-handling when the law prevents us investigating the substantive matter complained of.
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London Borough of Lambeth (25 020 619)
Statement Closed after initial enquiries Parking and other penalties 27-Mar-2026
Summary: We cannot investigate this complaint about the Council’s enforcement of a traffic penalty charge notice. This is because the complainant asked the court to consider her case and the matter is now no longer within our remit.
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London Borough of Harrow (25 021 254)
Statement Closed after initial enquiries Parking and other penalties 27-Mar-2026
Summary: We will not investigate this complaint about a moving traffic penalty charge notice as it is reasonable to expect the complainant to have used his appeal right to the independent tribunal to challenge it.
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Transport for London (25 022 027)
Statement Closed after initial enquiries Parking and other penalties 27-Mar-2026
Summary: We will not investigate this complaint that the Authority will not transfer liability of an emission zone penalty charge notice as there is insufficient evidence of fault by the Council.
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London Borough of Hackney (25 022 757)
Statement Closed after initial enquiries Homelessness 27-Mar-2026
Summary: We will not investigate the Council’s handling of Miss X’s concerns alleging anti-social behaviour and noise nuisance. This is because there is no worthwhile outcome by investigating.
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Transport for London (25 022 808)
Statement Closed after initial enquiries Parking and other penalties 27-Mar-2026
Summary: We cannot investigate this complaint about a congestion charge penalty charge notice. Since Ms X appealed it to London Tribunals, the matter is no longer within our remit.
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London Borough of Hillingdon (25 024 553)
Statement Closed after initial enquiries Other 27-Mar-2026
Summary: We will not investigate this complaint about the Council’s handling of a Subject Access Request. The Information Commissioner is better placed to consider this part of Mr X’s complaint. And because we will not consider the substantive issues, it is not a good use of our resources to investigate the Council’s complaint handling alone.
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London Borough of Redbridge (25 028 046)
Statement Closed after initial enquiries Disabled children 27-Mar-2026
Summary: We will not investigate Ms M’s complaint about her application for a Blue Badge for her son because there is not enough evidence of fault to justify an investigation. We cannot achieve the outcome Ms M wants, so there is no worthwhile outcome achievable.
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Basildon Borough Council (25 028 161)
Statement Closed after initial enquiries Other 27-Mar-2026
Summary: We will not investigate this complaint about a data breach. The Information Commissioner is better placed to consider and decide complaints about data protection.
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City of Bradford Metropolitan District Council (25 030 607)
Statement Closed after initial enquiries Highway repair and maintenance 27-Mar-2026
Summary: We will not investigate Mr B’s complaint that his car was damaged by a dangerous pothole. This is because it is reasonable for Mr B to pursue his compensation claim by taking the Council to court.