Decision search
Your search has 57213 results
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Statement Closed after initial enquiries Rights of way 29-Mar-2026
Summary: We will not investigate Mr X’s complaint about the Council’s refusal to refund the full cost of a footpath diversion. The complaint is late and there is not enough evidence of fault to justify us investigating.
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London Borough of Redbridge (25 015 877)
Statement Closed after initial enquiries Licensing 29-Mar-2026
Summary: We will not investigate Mr X’s complaint about how the Council consulted on and advertised its process to introduce on-street stalls in a shopping area near where he lives. There is insufficient significant personal injustice caused to him by the matters complained of to warrant us investigating. We also cannot achieve the outcome he wants from his complaint.
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London Borough of Croydon (25 016 072)
Statement Closed after initial enquiries Special educational needs 29-Mar-2026
Summary: We cannot investigate this complaint about the educational provision made for Mrs X’s children while in the care of their father. This is because Mrs X has recently started court action to challenge the Council’s previous decisions about her children’s care, which were also subject to court action. The issue of her children’s educational provision is a matter that has been or could reasonably be raised in these court proceedings.
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Essex County Council (25 016 209)
Statement Upheld Charging 29-Mar-2026
Summary: We will not investigate this complaint about the Council charging care fees for a period as there is insufficient evidence of fault to justify an investigation. We have upheld Mrs X’s complaint about the Council’s delay in responding to her emails about the charges. The Council has agreed to provide a proportionate remedy for the distress caused to Mrs X.
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Hertfordshire County Council (25 016 755)
Statement Closed after initial enquiries Charging 29-Mar-2026
Summary: We will not investigate this complaint about how the Council considered Mr Y’s disability related expenditure. There is insufficient evidence of fault to justify an investigation.
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Rotherham Metropolitan Borough Council (25 017 184)
Statement Closed after initial enquiries Councillor conduct and standards 29-Mar-2026
Summary: We will not investigate this complaint about how the Council considered Mr X’s concerns about councillor conduct. Mr X has not suffered a significant personal injustice which would warrant our involvement, and in any case, there is no worthwhile outcome achievable by us investigating.
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West Northamptonshire Council (25 017 577)
Statement Closed after initial enquiries Housing benefit and council tax benefit 29-Mar-2026
Summary: We will not investigate this complaint about the Council issuing her with a housing benefit overpayment which it is recovering from her universal credit payments. It was reasonable for Miss X to ask for an internal review and then appeal to the First-Tier benefits tribunal.
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West Sussex County Council (25 017 692)
Statement Closed after initial enquiries Rights of way 29-Mar-2026
Summary: We will not investigate this complaint about the Council’s viewpoint on a right of way modification order. The matter is subject to a public inquiry by the Planning Inspectorate and that body will decide the outcome of the order.
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North Yorkshire Council (25 017 709)
Statement Closed after initial enquiries Noise 29-Mar-2026
Summary: We will not investigate this complaint about the Council’s investigation of a complaint about noise nuisance. There is insufficient evidence of fault which would warrant an investigation.
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London Borough of Waltham Forest (25 017 724)
Statement Closed after initial enquiries Traffic management 29-Mar-2026
Summary: We will not investigate Mr X’s complaint about the Council mistakenly issuing him five penalty charge notices over a year. This is because any injustice is not significant enough to warrant an investigation by the Ombudsman.